Simon Patterson
Armstrong Creek,VIC
Summary
Motivational Leader skilled in following production schedules. Proven history of maximizing team productivity to meet targets. Dedicated to employee safety and proactive assignment, and personnel management.
Overview
11
11
years of professional experience
Work History
Group Leader/Acting Operations Manager
Carbon Revolution
Waurn Ponds, Victoria
09.2022 - Current
- Oversaw the daily operations of manufacturing processes, ensuring high quality standards were met.
- Established procedures for managing inventory control systems and tracking materials used in production processes.
- Conducted regular assessments of equipment and machinery performance, making necessary repairs or adjustments as needed.
- Created reports on production metrics such as output rate, downtime, and scrap rate to track progress against goals.
- Developed and implemented process improvements to reduce waste and increase efficiency.
- Initiated continuous improvement projects aimed at streamlining workflow processes.
- Developed key performance indicators related to production objectives.
- Implemented cost-saving initiatives while maintaining high standards of quality assurance across all products manufactured.
- Monitored production activities to ensure compliance with safety regulations.
- Ensured compliance with all safety regulations in the workplace.
Team Leader/Acting Group Leader
Carbon Revolution
Waurn Ponds, Victoria
12.2019 - 09.2022
- Managed and supervised daily jobs of team members to verify fulfillment of customer orders and adherence to processes
- Increased production efficiency and reduced accidents through 5S/Lean Manufacturing implementation.
- Identified and helped resolve nonconforming product issues to support order fulfillment.
- Fixing root causes of issues negatively impacting production performance through 4D implementation.
- Using Layered Auditing to continue to improve working areas to make them more efficient and safe.
- Initiated continuous improvement projects aimed at streamlining workflow processes.
Customer Service Representative
BP
North Geelong, Victoria
11.2017 - 12.2019
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Developed strong customer relationships to encourage repeat business.
Store Manager
Dimmeys
Geelong/Fitzroy, Victoria
11.2013 - 11.2017
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Monitored employee performance and identified performance gaps for corrective action.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Updated and maintained store signage and displays.
Education
VCE -
Grovedale College
Grovedale12.2011
Skills
- Evaluating Employee Work
- Overseeing Daily Activities
- Service Level Agreements
- Work Planning and Prioritization
- Shift Scheduling
- Coaching and Mentoring
- Goal Setting
- Documentation and Reporting
- SOP Adherence
- Issue Resolution
- Giving Constructive Feedback
- Verbal and Written Communication
- PPE Compliance
- Teamwork and Collaboration
- Lean Manufacturing
- Experience in Leadership
- Microsoft Office
References
- Available upon request
Timeline
Group Leader/Acting Operations Manager
Carbon Revolution
09.2022 - Current
Team Leader/Acting Group Leader
Carbon Revolution
12.2019 - 09.2022
Customer Service Representative
BP
11.2017 - 12.2019
Store Manager
Dimmeys
11.2013 - 11.2017
VCE -
Grovedale College
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