Simon Payne
General Manager
BURLEIGH WATERS,QLD
Summary
A highly motivated and personable professional with over 25 years of in-depth Management and Finance experience in multiple facets of the I.T. Industry and Orthodontics Industry. Responsible for making Clear Smiles Orthodontics the biggest single doctor Provider of Invisalign in Australia. Forward thinking manager with excellent attention to detail and hardworking mentality. Organised and dependable candidate successful at managing multiple priorities with a positive attitude.
Customer-oriented General Manager with 4 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
25
25
years of professional experience
5
5
years of post-secondary education
Work History
General Manager
Clear Smiles, Orthodontics
Robina, QLD
09.2019 - Current
- Annual Turnover ~ $6M AUD
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized efficiency by coaching and mentoring personnel on management principles, company procedures, and technology systems.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Chief Financial Officer,
IBM New Zealand Ltd
Auckland, New Zealand
09.2017 - 11.2018
- In addition to my role as Hardware Financial Controller ANZ, as described below
- I also took on the responsibility of IBM NZ CFO, this also includes being a director of IBM New Zealand, IBM Global Financing New Zealand and I was also the chairman of the IBM NZ Pension Scheme
- In summary, this role included: Statutory and Management Accounting, Compliance Management, Budget Preparation and Forecasting, Taxation and Treasury.
- I led and managed a small team of 6 finance staff located in Australia, New Zealand and Malaysia.
- Prepared accurate financial statements at end of quarter to summarize financial health and business performance.
Pricing Manager & Hardware Financial Controller
IBM Australia Ltd
Melbourne, Vic
09.2016 - 09.2017
- In addition to my role as A/NZ pricing leader, as described below. In Sept 2016, I also took on the additional responsibility for the Systems business in A/NZ as the Financial Controller of that business unit.
- Annual Turn over $100M
- Managed a team of 6 people located in A/NZ and Malaysia.
- Working closely with the Systems General Manager and Business office, the responsibilities include, Overall P&L management, Accounts Receivable, Expense, Budgeting, Forecasting, and Business controls.
ANZ Pricing Leader
IBM Australia Ltd
Melbourne, VIC
09.2015 - 09.2016
- Reporting directly to the A/NZ CFO, I led the A/NZ Pricing team which was responsible all pricing activity in the Services, Hardware and Software brands
- Managed a team of 20 pricing professionals located in A/NZ and regional support centers in India and Malaysia
- Was heavily involved with the key deal team members in the bids over $50M AUD, helping to shape the deal to satisfy client requirements while maximizing revenue and profit for IBM
- Also had Financial responsibility for Business Development in A/NZ, this involves working with the business to assess the financial viability of companies we were looking to acquire, or enter into partnerships
- Providing management guidance and an escalation point.
Client Coverage Manager
A/NZ
Melbourne, VIC
04.2014 - 09.2015
- Reporting directly to the A/NZ CFO, in my role I supported the A/NZ Integrated Account Managing Directors, Industry Client & Enterprise Vice Presidents
- Had overall financial responsibility for the 12 largest accounts in IBM Australia, with annual turnover of ~$1.5BN AUD
- The responsibilities included, Overall P&L, Billing, Accounts Receivable, expense, budgeting, forecasting, RFS pricing and Business controls
- Also had responsibility for the Incentives and Commissions team for Australia
Industry Account Financial Controller
IBM Australia Ltd
Melbourne, VIC
12.2011 - 03.2014
- Reporting to the A/NZ CFO, I had overall financial responsibility for the largest account in IBM Australia, with an annual turnover of ~ $400M AUD.
- The responsibilities include, Overall P&L management, Billing, Accounts Receivable, expense, budgeting, forecasting, pricing, and Business controls.
- Working with the senior Account Management team, responsible for driving, developing, and managing a robust budgeting and forecasting process. Preparing, analysing, and commenting on financials for monthly management reports and presenting monthly financial updates to staff.
- As a second line manager, I led a team of 12 people, including 2 first line managers.
Pricing Manager
IBM China Limited
Beijing, China
09.2010 - 12.2011
- My key role was to implement IBM's best practice pricing methodology and tools and processes to the local China pricing team.
- As a second line manager, I led a team of 45 finance professionals people including 4 first line managers, I worked closely with my first line managers to develop their managerial skills, to enhance their careers at IBM.
- Was personally involved in the larger more complex transactions, giving guidance and advice to key executives, on how to structure deal financially and commercially, to ensure IBM's objectives are met.
Services Pricing Manager
IBM Australia Ltd
Melbourne, VIC
07.2008 - 09.2010
- Pricing Manager across all of IBM's Services lines of business
- As a first line manager I led a team of 7 people.
- Maintained a strong teaming culture within the pricing team.
- Provided advice and guidance to senior management on balancing business risk against client requirements.
- Maintained currency of Local Delegation documents and provided reporting to Asia Pacific Regional Centre of Excellence on pricing metrics.
- Maintained a compliant position for a business controls perspective; I was responsible for managing the team's compliance to established business controls procedures.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Identified issues, analyzed information and provided solutions to problems.
- Skilled at working independently and collaboratively in a team environment.
Financial Solutions Manager
IBM Australia Ltd
Melbourne, VIC
08.2004 - 07.2008
- Promoted to team leader in 2007
- Have worked on complex outsourcing engagements both within Australia and larger global transactions
- Was the lead pricer on the successful renegotiation of the largest outsourcing contract in Australia, worth over $800M - As the pricer on deals, you become an integral part of the sales organisation, taking the lead on commercial discussions and negotiations with clients...
- Applied effective time management techniques to meet tight deadlines
- Proven ability to learn quickly and adapt to new situations
- Worked effectively in fast-paced environments
Delivery Financial Analyst
IBM Australia Ltd
Melbourne, VIC
01.2001 - 08.2004
- Promoted to team leader in early 2003
- Responsible for managing Gross Functional Expense for cost pools in the Strategic Outsourcing (SO) line of business
- Responsible for providing budgeting, forecasting, and reporting to the business leaders
- Resolved problems, improved operations and provided exceptional service.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
Contract Financial Specialist
IBM Australia Ltd
Melbourne, VIC
11.1998 - 11.2001
- Worked closely with Project Executives to track actual contract performance and forecast business results
- Provide advice to Project Executives with regards to commercial issues affecting the financial performance.
- Cultivated interpersonal skills by building positive relationships with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Contracts and Billing Administrator
IBM Australia Ltd
Melbourne, VIC
11.1997 - 11.1998
- Worked as part of a small team.
- Required to register and maintain contract information in IBM's financial systems.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
Education
Bachelor of Business - Agribusiness
Monash University
Melbourne, VIC 01.1991 - 12.1995
High School Certificate -
Hills Grammar School
Sydney, NSW 12.1989 - 12.1989
Skills
Transformative leadershipundefined
Timeline
General Manager
Clear Smiles, Orthodontics
09.2019 - Current
Chief Financial Officer,
IBM New Zealand Ltd
09.2017 - 11.2018
Pricing Manager & Hardware Financial Controller
IBM Australia Ltd
09.2016 - 09.2017
ANZ Pricing Leader
IBM Australia Ltd
09.2015 - 09.2016
Client Coverage Manager
A/NZ
04.2014 - 09.2015
Industry Account Financial Controller
IBM Australia Ltd
12.2011 - 03.2014
Pricing Manager
IBM China Limited
09.2010 - 12.2011
Services Pricing Manager
IBM Australia Ltd
07.2008 - 09.2010
Financial Solutions Manager
IBM Australia Ltd
08.2004 - 07.2008
Delivery Financial Analyst
IBM Australia Ltd
01.2001 - 08.2004
Contract Financial Specialist
IBM Australia Ltd
11.1998 - 11.2001
Contracts and Billing Administrator
IBM Australia Ltd
11.1997 - 11.1998
Bachelor of Business - Agribusiness
Monash University
01.1991 - 12.1995
High School Certificate -
Hills Grammar School
12.1989 - 12.1989
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