Simon Potter
Brisbane,QLD
Summary
Dynamic Business Development Manager with Total Building Maintenance, skilled in client relationship management and contract negotiation. Proven track record of expanding client base and increasing revenue through innovative solutions and strategic partnerships. Adept at leading teams and driving operational efficiency, consistently exceeding targets while fostering strong client trust.
Skilled Business Development leader offering 20 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
26
26
years of professional experience
Work History
Business Development Manager
Total Building Maintenance
07.2016 - Current
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customised solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Negotiated and closed long-term agreements with new clients.
- Established valuable partnerships with complementary businesses, creating mutually beneficial synergies that accelerated growth for both parties.
- Increased profit margins by effectively controlling budget and overhead and optimising product turns.
Contracts Manager
Total Building Maintenance
09.2004 - 06.2016
- Contributed to the development of proposal responses for new business opportunities, incorporating innovative contracting solutions that provided a competitive edge.
- Assessed contract performance against established KPIs, identifying areas for improvement and driving continuous improvement initiatives.
- Resolved contractual disputes through effective negotiation strategies, minimising impacts on the organisation''s reputation and bottom line.
- Provided expert guidance to colleagues on contract interpretation and application, fostering a culture of compliance within the organisation.
- Implemented robust monitoring systems to track ongoing contractual commitments and identify potential issues before they escalated.
- Managed subcontractor activities, ensuring timely delivery of goods and services according to agreed-upon terms.
- Managed a portfolio of complex contracts, ensuring compliance with company policies and legal requirements.
- Developed strong relationships with internal stakeholders to understand their needs and achieve mutually beneficial outcomes.
- Managed, supervised and controlled execution of contracts ranging from $5,000 to $5,000,000.
- Onboarded and trained new staff to keep team efficient and prepare team members to effectively handle demands of simultaneous and large-scale contracts.
- Developed and implemented strategies to reduce operational costs.
Department Manager - Various
Coles Supermarket
02.1999 - 07.2004
- Overseen inventory management processes, maintaining optimal stock levels while minimising waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Managed departmental budgets to ensure financial efficiency, leading to significant reduction in unnecessary expenditures.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Implemented quality control measures that resulted in improved products or services within the department offerings.
Education
High School Diploma -
Woodridge State High School
Brisbane, QLD30596 QLD Workplace Health & Safety Officer
Chamber Of Commerce & Industry Queensland
BrisbaneCertificate IV - Business Administration
National Training
Brisbane01-2012
Skills
- Team leadership
- Business development and planning
- Customer service
- Negotiations
- Business administration
- Staff management
- Contract negotiation expertise
- Client relationship building and management
- Verbal and written communication
- Team building
Completion to Strictly Business Dale Carnegie Immersion Programme
In this programme you learn how to excel as a communicator, enabling you to influence others and strengthen key relationships. Master conflict resolution, and discover ways to maintain a positive attitude toward challenges and change. Explore and pratice ways to revitalise your career, build confidence and break down belief barriers to create a sustainable future.
Timeline
Business Development Manager
Total Building Maintenance
07.2016 - Current
Contracts Manager
Total Building Maintenance
09.2004 - 06.2016
Department Manager - Various
Coles Supermarket
02.1999 - 07.2004
High School Diploma -
Woodridge State High School
30596 QLD Workplace Health & Safety Officer
Chamber Of Commerce & Industry Queensland
Certificate IV - Business Administration
National Training
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