Simon Sutherland
Berwick,VIC
Summary
High level interpersonal skills, self-motivated, an effective problem solver with the ability to work under pressure and without supervision in fast paced challenging environments. An individual who enjoys being a key member of an achievement orientated team that delivers results. Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication.
Overview
33
33
years of professional experience
Work History
Service Technician
Voithturbo
04.2019 - 07.2023
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Inspected equipment to diagnose operational issues.
- Evaluated systems according to predetermined checklist and noted issues.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
Leading hand
BIC Australia
01.2005 - 02.2017
- Role
- Post trade qualification – toolmaking
- Liaise between factory and management staff to optimise production flow
- Relocation of machinery and set up of production in Australia and NZ
- Set up and run own machining workshop.
Fitter and Turner/Tool Maker
BIC Australia
01.1994 - 02.2017
Fitter and Turner Apprenticeship
01.1991 - 08.1994
- Complete monthly inspections on all machinery and liaise with production staff to prevent possible break downs
- Maintain, repair and rebuild specialized printing/decorating machinery - screen, pad, flat, digital and laser
- Design and machine tooling in house for new products at print – vacuumed, static, rolling, pad, stationary, digital and laser
- Design and build jigs and fixtures
- Maintain, repair and rebuild plastic injection moulding tooling up to 192 cavities
- Trouble shoot and assist with repairing moulding machinery
- Maintain and repair ancillary equipment for moulding operations
- Maintain and repair specialised component-based assembly machinery
- Maintain and repair packaging machinery – flow wrap, blister, heat and carton
- General factory maintenance
- Achievements –
- Early completion of apprenticeship.
Apprentice
01.1992 - 01.1994
Education
Trade Apprenticeship - Fitter Turner And Toolmaker
Dandenong Technical School
Dandenong, VIC01.1994
Accomplishments
- Successful completion of year 10 Dandenong technical college
- Successful completion of Fitting and Turning Apprenticeship Dandenong TAFE
- Successful completion of 2-year course in engineering post trade, moulds and cavity dies
- NM052 Moulds & Cavity Dies – Intro
- NM053 Moulds & Cavity Dies 1
- NM054 Moulds & Cavity Dies 2
- NM055 Moulds & Cavity Dies 3
- NM056 Moulds & Cavity Dies 4
- NM020 Tool and Cutter Grinding
- NM050 Press Tool 5 – Progressive Dies
- NM085 Electrical Discharge Machining 2
- Communicate in the workplace – ICPSUP262 – 11
- Maintain a safe work Environment – ICPSUP260 – 11
- LICENCES-
- Car
- Forklift Class LF license to perform high risk work.
Timeline
Service Technician
Voithturbo
04.2019 - 07.2023
Leading hand
BIC Australia
01.2005 - 02.2017
Fitter and Turner/Tool Maker
BIC Australia
01.1994 - 02.2017
Apprentice
01.1992 - 01.1994
Fitter and Turner Apprenticeship
01.1991 - 08.1994
Trade Apprenticeship - Fitter Turner And Toolmaker
Dandenong Technical School
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