Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Simon Wagland

Highland Park,QLD

Summary

I am a highly motivated and hard working individual who feels comfortable in a setting where working under pressure is a regular occurrence. I have a strong academic foundation, coupled with a proven track record in customer service environments. My commitment to excellence is evident through my academic achievements, reflecting a keen aptitude for learning and a disciplined work ethic. With a natural drive to learn, coupled with a self-motivated approach, I am well-equipped to contribute to a dynamic work environment, where my skillset can be leveraged effectively.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bartender

Broadbeach Cats
01.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Operating POS systems.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Music Teacher

Self employed
06.2020 - 01.2022
  • Designing different lesson plans and incorporating different teaching methods for different students
  • Utilising short time periods with students to ensure they understand the importance of practice and discipline in succeeding
  • Familiarized students with basic concepts of music such as notes, tempo, symphony, beats, compositions, and chords.
  • Mentored students of different ages and backgrounds in music theory, composition and performance.

Waitperson

Paradise Marina
09.2020 - 04.2021
  • Enhanced customer satisfaction by providing attentive and friendly service during their dining experience.
  • Taking orders, serving customers, and handling enquiries efficiently. Operating POS systems.
  • Maintaining a clean kitchen, helping with food prep, and working closely with the chefs
  • Adaptability in switching between front-of-house and back-of-house tasks.

Education

Higher Secondary School Certificate -

Great Lakes College

Skills

  • Adaptability
  • Customer Service
  • Management
  • Communication
  • Strategic Planning
  • Hard Working

References

Michael Brearley, Paradise Marina, Cafe owner, 0412 311 836

John Parton, Broadbeach Cats, Manager, +61 411 407 049

Certification

  • Responsible Service of Alcohol, Australian Institute of Food Safety - [Issued - 15/01/2024]
  • Responsible Service of Gambling, Clear To Work PYT LTD - [Issued - 31/01/2024]
  • TAB Operations Training - [01/02/2024]

Timeline

Bartender

Broadbeach Cats
01.2024 - Current

Waitperson

Paradise Marina
09.2020 - 04.2021

Music Teacher

Self employed
06.2020 - 01.2022

Higher Secondary School Certificate -

Great Lakes College

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Simon Wagland