Simona Duerr
West Perth,Australia
Overview
19
19
years of professional experience
Work History
Team and Management Assistant IT Service Center
Technical University of Munich (TUM)
10.2020 - 10.2024
- Processing of administrative and organizational tasks (e g telephone service, calendar management and coordination, preparation of meetings, correspondence, document and contract management, office organisation/filing)
- Controlling and statistics; Offsetting of special funds received
- Absences management; Support with digitization projects
- Budget management using SAP; Document data entry, invoice verification, posting and reporting via SAP
- Support in the implementation of communication plans and their quality assurance in IT projects and IT change processes
- Support and documentation of procurement processes
- Support in the recruiting process (job advertisement, scheduling interviews, hiring process)
- Responsibility for the coordination and organization of internal events; Management of the departmental intranet
Project Assistant (Properties)
THOST Projektmanagement
09.2017 - 09.2020
- Supporting the project controllers and project managers in their activities for renowned clients in the automotive and tools manufacturing industry in the following tasks:
- Compiling and updating project cost records, project organisational manual
- Providing assistance in risk, change and decision management
- General, budget and investment controlling
- Reviewing invoices and supplementary audits
- Providing assistance in schedule and cost control
- Developing and updating reports
- Independently preparing, moderating and taking the minutes of meetings with clients
- Compiling invoice for the Munich location
Management Assistant
Holiday Extras GmbH
12.2016 - 08.2017
- Management Assistant to the CEO and their deputy
- Coordinating internal and external meetings
- Responsible for planning and booking travel and compiling claims for travel expenses, stand-in for the Travel Management department
- Daily communication with sister company in the UK
- Close cooperation with all department heads
- Supporting the CEO and their deputy in operative, strategic tasks and in daily business (taking on internal projects, preparing statistics and conducting individual research)
Senior Agent Assistant
Holiday Extras GmbH
07.2015 - 11.2016
- Initially a Customer Care Specialist, from April 2016 on employed as Senior Agent Assistant in the Reservations & Services department
- Point of contact for Zendesk/Zopim (ticketing system, chat) in cooperation with colleagues in the UK
- Training new employees in the use of software systems and processes
Receptionist
Häberlein und Mauerer AG
05.2015 - 06.2015
Receptionist at a hostel
Work & Travel New Zealand
08.2014 - 03.2015
Management Assistant for Healthcare
Specialist practice for holistic physiotherapy
10.2010 - 03.2014
- Planning appointments, assisting patients
- Correspondence with doctors / health insurance companies / patients / invoicing
- Coordinated organisation of an efficient daily routine
Management Assistant for Healthcare
PhysioKlinik im Aitrachtal GmbH
01.2009 - 09.2010
- IT-based patient administration / appointment coordination
- Invoicing prescriptions for patients with statutory health insurance and patients with private health insurance
- Application of all QM measurements in accordance with DIN EN ISO 9001:2008
Logistics Employee
Spedition Gahr
01.2006 - 08.2006
Education
Bachelor Professional of Health and Social Services -
IHK Regensburg
01.2014
Ordinance on Aptitude of Instructors - Train the Trainer certification
IHK Passau
12.2009
Management Assistant for Healthcare - Vocational training
PhysioKlinik Im Aitrachtal GmbH
Passau01.2009
Skills
- SAP ERP: FI/PSM/CO
- SRM/MM
- MS Office
- M365
- Salesforce
- Zendesk ticketing system
Hobbies and Interests
- Cooking, Reading, Movies, Pilates, Yoga, Tennis, Swimming, Hiking
- TCM Nutritionist
- In my spare time I study psychology on a part-time basis.
Training
- SAP, S4H00 SAP S/4HANA Overview, 06/2023
- TUM Language Center, English in the Office, 07/2021
- THOST Academy, PM@THOST - Fundamentals, 03/2019
- THOST Academy, PM@THOST - MS Excel: Formulas and functions, 01/2019
- IHK Academy Mittelfranken, Basic course on calculating salaries and monthly wages correctly, 03/2013
- Volkshochschule Straubing gGmbH, Accounting for beginners, 02/2011
Miscellaneous
Driver´s License B - European Type
Languages
German
Native or Bilingual
English
Professional Working
Spanish
Elementary
Timeline
Team and Management Assistant IT Service Center
Technical University of Munich (TUM)
10.2020 - 10.2024
Project Assistant (Properties)
THOST Projektmanagement
09.2017 - 09.2020
Management Assistant
Holiday Extras GmbH
12.2016 - 08.2017
Senior Agent Assistant
Holiday Extras GmbH
07.2015 - 11.2016
Receptionist
Häberlein und Mauerer AG
05.2015 - 06.2015
Receptionist at a hostel
Work & Travel New Zealand
08.2014 - 03.2015
Management Assistant for Healthcare
Specialist practice for holistic physiotherapy
10.2010 - 03.2014
Management Assistant for Healthcare
PhysioKlinik im Aitrachtal GmbH
01.2009 - 09.2010
Logistics Employee
Spedition Gahr
01.2006 - 08.2006
Ordinance on Aptitude of Instructors - Train the Trainer certification
IHK Passau
Bachelor Professional of Health and Social Services -
IHK Regensburg
Management Assistant for Healthcare - Vocational training
PhysioKlinik Im Aitrachtal GmbH
Similar Profiles
Caroline LanghornCaroline Langhorn
Office Administrator at Technical University of Munich (TUM)Office Administrator at Technical University of Munich (TUM)
Mary HosseiniMary Hosseini
Research Assistant at Technical University of Munich (TUM)Research Assistant at Technical University of Munich (TUM)
Galina MarusicGalina Marusic
Associate Professor, Computer Science and Systems Engineering Department at Technical University of Moldova (TUM)Associate Professor, Computer Science and Systems Engineering Department at Technical University of Moldova (TUM)
Minoo GunawardanaMinoo Gunawardana
Planning and Performance Engineer at Lanka Transformers LimitedPlanning and Performance Engineer at Lanka Transformers Limited
GUANGYUAN JIAOGUANGYUAN JIAO
Visitor Volunteer at Aged Care Volunteer Visitors Scheme (ACVVS)Visitor Volunteer at Aged Care Volunteer Visitors Scheme (ACVVS)