Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

SIMONE CROSS

Drysdale,VIC

Summary

RE: NDIS Pet Owners Support

Dear Hiring Manager,

For 35 years I focused my career path on Vet Nursing . In 2022 I decided to follow my other passion-working with and supporting special needs children and their families. My previous employment experience working as a Vet Nurse and Support Worker have highlighted my best qualities such as good communication, empathy and patience . I have an excellent track record in customer service and have always had a great relationship with workmates, clients and of course animals. With a genuine caring nature, combined with my Veterinary Nursing knowledge, I believe I can be an asset to your organization .

Overview

17
17
years of professional experience

Work History

Disability Support Worker

Am Able
07.2022 - Current
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Adhered to company requirements for patient interactions and care standards.
  • Worked with children and parents to closely monitor and record social, behavioral and academic growth.
  • Maintained detailed records of patient progress, documentation of services and case notes.
  • Worked with medical teams, patients and families to implement effective treatment plans.

Head Veterinary Nurse

Vets Of Geelong
05.2007 - 11.2021
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Answered owner animal health questions and advised on best care practices.
  • Administered medications to animals in treatment and documented changes in condition.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Managed medical intervention and therapy for animals in collaboration with veterinarian.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Monitored vital signs of animals during surgical procedures and provided postoperative care.
  • Maintained detailed records of animal health care and diagnostic treatments.
  • Obtained patient history from owners and performed physical examinations.
  • Educated clients on nutrition, preventive health and other animal care.
  • Filed daily progress records, surgery logs, x-ray logs, and routine records.
  • Trained and mentored other LVT staff.

Education

Certificate Of Veterinary Nursing - Veterinary Nursing

Box Hill Institute of TAFE
Melbourne, VIC
12.1987

Skills

  • Team Leadership
  • Constructive Feedback
  • Staff Meetings
  • Conflict Negotiation
  • Supervisory Support
  • Networking with Staff
  • Medical Records Management
  • Client Requirements
  • Conflict Resolution
  • Companionship and Emotional Support
  • Documentation Skills
  • Client Interactions
  • Medical Terminology
  • Training and Teaching
  • Client Privacy
  • Coaching and Development

Additional Information

Referees: Dr Annie Carty

0435198431


Jemma Kiddle

0413352456

Timeline

Disability Support Worker

Am Able
07.2022 - Current

Head Veterinary Nurse

Vets Of Geelong
05.2007 - 11.2021

Certificate Of Veterinary Nursing - Veterinary Nursing

Box Hill Institute of TAFE

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