Simone Hopkinson
Wollongong,NSW
Summary
Efficient Administrative Services Manager with experience in overseeing office operations, managing staff, and developing policies to improve organizational efficiency. Skilled in coordinating administrative procedures, streamlining workflow processes, and implementing cost-saving measures. Demonstrated ability to enhance communication between departments, resulting in optimized operational workflows. Committed to maintaining high standards of organization and operational excellence.
Overview
19
19
years of professional experience
Work History
Administrative Manager
Sonic Healthplus
Wollongong, NSW
05.2017 - Current
- Provided training and guidance to new employees.
- Resolved customer complaints in a timely manner.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Coordinated with other departments to ensure smooth workflow.
- Delegated work to staff, setting priorities and goals.
- Identified and resolved operational issues.
- Monitored performance of staff and provided feedback.
- Reviewed completed work to verify consistency, quality, and conformance.
- Managed weekly payroll duties and submitted data to payroll contractor.
- Processed invoices and payments in accordance with company policies and procedures.
Import/Export Coordinator
Australian Amalgamated Terminals
Port Kembla, NSW
10.2012 - 04.2017
- Updated and maintained databases with current information.
- Operated equipment and machinery according to safety guidelines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked with cross-functional teams to achieve goals.
- Determined shipping methods and prepared bills of lading, invoices and other shipping documents.
- Created reports summarizing import and export activity for management review.
- Conducted inventories and updated database to reflect accurate cargo information.
- Checked import and export documentation to determine cargo contents.
- Processed payments for imported goods upon receipt from overseas vendors.
Media Coordinator
WIN Television
Wollongong, NSW
10.2006 - 10.2012
- Prepared and formatted programming into systems, ready for advertising space for the sales department.
- Updated and amended programming changes.
- Liaised with other departments to produce efficiency in daily logs.
- Adhered to strict deadlines to meet company targets.
Education
Certificate - Medical Terminology
TAFE NSW
Wollongong06-1989
Certificate - Business Administration
TAFE NSW
NSW12-1988
High School Diploma -
Holy Spirit College
Bellambi12-1987
Skills
- Employee training
- Payroll administration
- Customer service
- Operational efficiency
- Time management
- Team leadership
- Quality assurance
- Office administration
- Staff management
- Multitasking
Timeline
Administrative Manager
Sonic Healthplus
05.2017 - Current
Import/Export Coordinator
Australian Amalgamated Terminals
10.2012 - 04.2017
Media Coordinator
WIN Television
10.2006 - 10.2012
Certificate - Medical Terminology
TAFE NSW
Certificate - Business Administration
TAFE NSW
High School Diploma -
Holy Spirit College