SIMONE KRAUSE
Frankston,VIC
Summary
To join a reputable medical office as a receptionist and contribute to its success through hard work and dedication. A motivated individual seeking a challenging role and an opportunity to work in the field of medical reception, utilising my skills in communication, and problem solving
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
Spendless Shoes
Southland
04.2015 - 04.2016
- Provided exceptional customer service and resolved any inquiries or complaints.
- Assisted in merchandising and displays to promote products effectively
- Collaborated with management to streamline operational processes and improve efficiency
- Performed cash handling and reconciled daily sales transactions
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Assistant Store Manager
Ali Baba
Frankston
06.2011 - 04.2015
- Handled cash transactions accurately and efficiently at a busy restaurant
- Managed inventory and ensured accurate stock levels in retail store
- Ordering stock
- Opening and closing of the store
- Provided exceptional customer service and resolved any inquiries or complaints
- Trained and supervised team members in daily operations and customer service
- Preperation and cooking of food
Food Service
McDonalds
Frankston
08.2009 - 06.2011
- Provided exceptional customer service by taking orders, serving food, and handling customer inquiries
- Maintained cleanliness and sanitation standards in food preparation and serving areas
- Collaborated with kitchen staff and management to ensure efficient service and customer satisfaction
- Detailed cleaning of the store
Bakers Assistant/Retail Sales Assistant
French bake house
Mount Eliza
10.2007 - 08.2009
- Assisted head bakers in creating and baking a variety of pastries and breads
- Performed daily inventory and ordering of bakery supplies
- Provided excellent customer service by assisting with custom cake orders and recommendations
- Maintained a clean and organized work area to meet health and safety standards
- Greeted customers and provided excellent customer service.
- Assisted customers with product selection to meet their needs.
- Operated the cash register, accepted payment, and issued receipts.
- Maintained an organised and clean store environment.
Education
Cert 111 -
Business Admin
Cert 111 -
Customer Contact
Skills
- Communication
- Customer service
- Sales strategy
- Problem-solving
- Organisational skills
- Time management
- Product knowledge
- Store Organisation
References
- Amy Redman, 0419385833, Crew member I managed at Ali Baba
- Kristen Rudland, 0415270330, Store Manager at Spendless shoes
Additional information - Volunteer experience
In my time off from work I have helped organise bake sales and other fundraising events at my children's kindergarten and school.
Timeline
Assistant Store Manager
Spendless Shoes
04.2015 - 04.2016
Assistant Store Manager
Ali Baba
06.2011 - 04.2015
Food Service
McDonalds
08.2009 - 06.2011
Bakers Assistant/Retail Sales Assistant
French bake house
10.2007 - 08.2009
Cert 111 -
Business Admin
Cert 111 -
Customer Contact
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