Hi, I’m
Simone Rega
33A Starr Rave,North Plympton SA
Summary
Capable Bartender passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of service in hospitality establishments.
Overview
6
years of professional experience
Work History
Big Squadra
Head Bartender
02.2023 - 02.2024
Job overview
- Increased efficiency behind the bar by creating an improved system for organizing glassware storage based on most frequently used items.
- Demonstrated adaptability by quickly learning new drink recipes and menu offerings upon request from customers or supervisors.
- Prepared mixes and garnishes and stocked glassware, condiments, beer and paper products to facilitate efficient operation.
- Boosted customer satisfaction by providing personalized recommendations for drink selections based on individual preferences and dietary restrictions.
- Took beverage orders from guests or servers and accepted payment in cash or processed credit card transactions to capture revenue.
- Developed knowledge of various cocktails and drink recipes to ensure consistent quality.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Big Mamma
Bartender Assistant
01.2022 - 12.2022
Job overview
- Supported bartenders with essential tasks, resulting in more efficient bar operations.
- Stocked and maintained bar inventory, ensuring adequate supplies for busy shifts.
- Gained extensive knowledge of liquor brands, wine varietals, beer styles, and mixers to provide knowledgeable recommendations for guests.
- Assisted in training new staff members on bar procedures and best practices, improving overall team performance.
- Collaborated with bartenders to create new cocktail recipes, increasing menu variety and appeal.
Florida
Barista
03.2021 - 10.2021
Job overview
- Maintained a clean and organized workspace for optimal productivity and safety.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
Civico 21
Food Waiter
06.2020 - 09.2020
Job overview
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Increased table turnover rate by promptly taking orders, serving food, and addressing any customer concerns.
- Assisted in menu development, contributing suggestions for new dishes and seasonal offerings.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
La Cantinella Restaurant
Bartender Assistant
04.2019 - 10.2019
Job overview
- Handled cash transactions accurately, maintaining proper accounting of sales figures.
- Supported bartenders with essential tasks, resulting in more efficient bar operations.
- Utilized strong multitasking skills to efficiently manage multiple priorities during peak hours without sacrificing quality or service standards.
- Gained extensive knowledge of liquor brands, wine varietals, beer styles, and mixers to provide knowledgeable recommendations for guests.
- Mastered various mixing techniques, ensuring consistent drink quality across all orders.
- Collaborated with bartenders to create new cocktail recipes, increasing menu variety and appeal.
- Assisted with opening and closing procedures, maintaining a clean and organized workspace.
- Delivered food to customers at bar and tables.
- Operated POS system to collect payments from customers.
Civico 21
Assistant Waiter
05.2018 - 09.2018
Job overview
- Assisted waitstaff in taking and delivering accurate food and beverage orders, ensuring prompt service.
- Managed multiple tables simultaneously, prioritizing tasks to meet all customer needs efficiently.
- Assisted in setting up the restaurant before opening hours, ensuring proper table settings and a welcoming atmosphere for guests upon arrival.
- Greeted guests warmly upon arrival, guiding them to available tables or waiting areas when necessary.
- Developed strong rapport with regular customers, fostering loyalty and repeat business.
- Supported waitstaff by promptly clearing plates, refilling drinks, and attending to any additional requests from guests.
Education
European Bartender SchoolLondon, United Kingdom
Diploma from International Bartender Course
11.2021
Liceo Linguistico Enrico MediSenigallia, Italy
Diploma from Foreign Languages And Literatures
07.2020
Skills
- Staff Training and Supervision
- Taking inventory
- Customer Service
- Highly reliable
- Classic cocktails
- Food Service
- Liquor, beer, and wine knowledge
- Fluency in Languages
Languages
Italian
Native or Bilingual
English
Professional Working
Spanish
Full Professional
French
Professional Working
German
Limited Working
Timeline
Head Bartender
Big Squadra
02.2023 - 02.2024
Bartender Assistant
Big Mamma
01.2022 - 12.2022
Barista
Florida
03.2021 - 10.2021
Food Waiter
Civico 21
06.2020 - 09.2020
Bartender Assistant
La Cantinella Restaurant
04.2019 - 10.2019
Assistant Waiter
Civico 21
05.2018 - 09.2018
European Bartender School
Diploma from International Bartender Course
Liceo Linguistico Enrico Medi
Diploma from Foreign Languages And Literatures
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