I am an artist and run Paint and Sip functions
I am a face painter
Simone Richmond
Forster
Summary
I am a hard working, reliable person with thirty years experience in fast food, bistro, aged care and hospital kitchens. My most current position of eight years with NSW Health in a kitchen and domestic role, has given me extensive knowledge and experience in a hospital and aged care environment.
I am a detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Administrative Officer
Werris Creek Concreting and Excavation
Werris Creek, NSW
04.2016 - Current
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Streamlined office processes by implementing efficient administrative systems and procedures.
- Maintained inventory of office supplies and placed orders.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Hospital Assistant Grade 2
NSW Health
Werris Creek, NSW
04.2017 - 06.2025
- Provide a high level of experience in food preparation services, food handling, diet/allergy procedures working within NSW Health guidelines and standards.
- Provide exceptional care and support when preparing and delivering meals, whilst ensuring a high standard of safety and hygiene procedures are met. I have extensive knowledge in temperature control and cross-contamination procedures within any kitchen environment.
- Have proven to work confidently and efficiently unsupervised but also work well in a team environment, always showing respect and support to other team members.
- Provide a high level capability in processing incoming stock, food rotation, ordering/invoicing, fruit and vegetable sanitisation, and ensuring a high standard of all consumables.
- Maintain a high standard of cleaning procedures within a kitchen always adhering to relevant policies and safe work practices.
- Supported proper nutrition for patients by preparing meals according to dietary restrictions and serving them in a timely manner.
- Reduced risk of infection by following strict infection control guidelines when handling materials or interacting with patients.
- Contributed to overall hospital cleanliness through diligent maintenance of common areas, hallways, and restrooms.
- Contributed to roles in Laundry and domestic cleaning with diligent practices in cross contamination, hygiene and occupational health and safety.
Hotel Owner
Commercial Hotel
Werris Creek, NSW
02.2022 - 11.2024
- Streamlined operational processes for increased efficiency, resulting in reduced overhead costs.
- Developed and maintained relationships with vendors, negotiating competitive pricing for supplies and services.
- Ensured compliance with industry regulations by staying updated on relevant laws and implementing required changes promptly.
- Managed all aspects of staff recruitment, training, scheduling, and performance evaluations to ensure optimal staffing levels and employee engagement.
- Established a strong reputation for exceptional customer service, leading to repeat bookings and referrals.
- Continuously improved food and beverage offerings through menu updates, staff training, and regular quality checks.
Kitchen Manager
Werris Creek Golf Club
Werris Creek, NSW
02.2016 - 03.2017
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
Kitchen Staff Member
Werris Creek Sports Club
Werris Creek, NSW
01.2011 - 12.2015
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Enhanced customer satisfaction with timely meal preparation and consistent quality.
Administrative Assistant
Department Of Social Security
Windsor, NSW
01.1993 - 02.1998
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Trainee
Dept of Veterans Affairs
03.1990 - 02.1993
- Learned new materials, processes, and programs quickly.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Attended training courses to build understanding of processes, techniques, and industry.
- Supported departmental tasks to increase understanding of industry processes.
- Supported organizational objectives with help from existing employees.
- Performed administrative functions, answering phones and filing paperwork in support of department.
- Enhanced trainee experience by developing comprehensive orientation programs and hands-on training sessions.
- Developed strong working relationships with trainees, fostering a supportive learning environment.
- Collected, arranged, and input information into database system.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Gathered, organized and input information into digital database.
Education
High School Diploma -
Riverstone High School
Riverstone, NSWSkills
- Office and Administration
- Records management
- Participate in safe food handling practices
- Use Hygienic practices for food safety
- Documentation and control
- Kitchen supervisor/cook
- Domestic cleaner
Certification
- Use Hygienic Practices For Food Safety
- Participate in Safe Food Handling Practices
- Operate Accounting Application MYOB
- Certificate 11 in Information Technology Applications
- Diploma of Freelance Journalism
Interests
Timeline
Hotel Owner
Commercial Hotel
02.2022 - 11.2024
Hospital Assistant Grade 2
NSW Health
04.2017 - 06.2025
Administrative Officer
Werris Creek Concreting and Excavation
04.2016 - Current
Kitchen Manager
Werris Creek Golf Club
02.2016 - 03.2017
Kitchen Staff Member
Werris Creek Sports Club
01.2011 - 12.2015
Administrative Assistant
Department Of Social Security
01.1993 - 02.1998
Trainee
Dept of Veterans Affairs
03.1990 - 02.1993
High School Diploma -
Riverstone High School