Simone Strickland
Gold Coast,QLD
Summary
Motivated fashion professional with extensive experience in customer service, hospitality, and retail. Proven track record of delivering exceptional customer experiences in fast-paced environments, showcasing strong attention to style and detail. Reliable communicator with a polished presentation and ability to build rapport with clients while maintaining high service standards. Committed to contributing a strong work ethic and creativity to enhance team performance and client satisfaction.
Overview
2026
2026
years of professional experience
Work History
Cleaner
Happy House Cleaning
Kiama
2024 - Current
- Delivered high-standard cleaning services across residential and commercial environments.
- Established positive client relationships through clear and professional communication.
- Demonstrated punctuality, consistency, and strong attention to detail.
- Adapted to diverse cleaning settings while prioritizing customer satisfaction.
Freelance Content Creator
Self Employed
2023 - Current
- Developed and managed robust social media presence, emphasizing engaging video content.
- Created and executed effective digital marketing strategies on TikTok and Instagram.
- Monitored analytics to track engagement and enhance performance metrics.
Retail Assistant
Seafolly
Wollongong, NSW
2023 - 2025
- Delivered personalized service to improve customer experience.
- Managed stock deliveries, ensuring timely replenishment and organized inventory.
- Maintained high visual presentation standards throughout the store.
- Acquired in-depth product knowledge to effectively assist customers with purchases.
- Assisted customers with product selection and provided exceptional service.
- Maintained visual merchandising standards to enhance store presentation.
- Handled customer inquiries and resolved issues promptly and professionally.
Subcontractor
Bloom Cleaning
Wollongong, NSW
2023 - 2023
- Cultivated individual client relationships to enhance satisfaction and retention.
- Maintained direct communication to assess and address specific cleaning needs.
- Delivered customized, high-quality cleaning services focused on client preferences.
Cleaner
Team Clean
Wollongong, New South Wales
2020 - 2022
- Executed thorough general cleaning with meticulous attention to detail.
- Prioritized hygiene and organization, consistently meeting deadlines and exceeding client expectations.
- Engaged directly with clients to fulfill specific cleaning requirements.
- Communicated with clients to understand specific cleaning needs and preferences.
Retail Assistant
Universal
Wollongong, New South Wales
2020 - 2021
- Delivered exceptional customer service while maintaining a friendly, fashionable atmosphere.
- Operated cash register and supported inventory management and merchandising tasks.
- Provided styling advice to customers, enhancing overall in-store experience.
- Resolved complaints and inquiries professionally to ensure customer satisfaction.
- Assisted customers with product selection, delivering outstanding service consistently.
- Maintained visual merchandising standards to elevate store presentation.
- Handled customer inquiries promptly, ensuring effective issue resolution.
Education
Cert III - Beauty Services
SCA Hair And Beauty Academy
Oak Flats01-2018
Skills
Customer service and communication
Time management and organization
Digital content creation and strategy
Attention to detail and standards
Self-motivated and reliable
Team collaboration and independence
Conflict resolution and problem solving
References
References available upon request.
Timeline
Cleaner
Happy House Cleaning
2024 - Current
Freelance Content Creator
Self Employed
2023 - Current
Retail Assistant
Seafolly
2023 - 2025
Subcontractor
Bloom Cleaning
2023 - 2023
Cleaner
Team Clean
2020 - 2022
Retail Assistant
Universal
2020 - 2021
Cert III - Beauty Services
SCA Hair And Beauty Academy