Quick learner with a strong work ethnic and sound judgement.
Effective communicator with strong interpersonal and organisational skills.
An adaptable, self motivated, outcome driven individual with the ability to work both independently and as part of a team.
Positive, can do attitude and approachability at all levels of an organisation.
Overview
10
10
years of professional experience
Work History
Executive Assistant to Chief Information Officer
Great Southern Bank
12.2020 - 11.2023
Worked with visiting Board and ExCo members to ensure a smooth and efficient working experience.
Handled confidential and sensitive information with discretion and tact.
Organized and coordinated conferences and team meetings, including ensuring all actions were recorded, diarised and delivered.
Extensive travel and diary management for the CIO and management team.
Email management; including management of the inbox, monitoring emails across the course of the day, replying directly, drafting responses and forwarding for action where appropriate.
Efficient administration of both CIO expenses along with the department and Sydney office budgets.
Effective organisation of the Sydney office during COVID and in the transition after lockdown.
Built relationships with the Bank's key stakeholders to ensure expectations are consistently met and exceeded.
Effective preparation and dissemination of legal correspondence.
Efficient maintenance and organisation of Litigation files and databases in line with privacy requirements.
Prepare and maintain legal and management reports for internal, regulatory and external stakeholders.
Assist with client billings and collections by liaising with Partners and other key stakeholders to process system reports and expenses.
Assist with researching case information through effective communication with clients, colleagues and Partners.
Developed and maintained relationships with internal and external stakeholders to understand and ensure business and client needs are met consistently.
Executive Assistant
Allen & Overy
10.2013 - 12.2018
Extensive diary management through effective establishment of a systematic method of managing multiple calendars, anticipating needs, changes and rearranging meetings as appropriate.
Effective coordination and preparation of documentation for national and international meetings and conference calls, including pre and post dissemination of information to relevant parties.
Efficient management and coordination of Partners' inboxes using a categorised approach.
Co-ordinate cost effective domestic and international travel arrangements and itineraries for individuals and groups, including barristers and expert consultants.
Timely management of expenses and finances associated with billing, trust accounts, expenses and disbursements; ensuring business regulations consistently met.
Co-ordinate and attend interviews with both legal and non legal staff, as well as facilitate special projects, such as performance reviews and team events.
Education
Certificate I - Introduction To Psychology
University of Sydney
Sydney, NSW
Business Diploma - Secretarial Studies And Office Administration
St Patrick’s Business College
Sydney, NSW
Certificate IV - Workplace Training
TAFE New South Wales
Skills
Exceptional customer service skills with the ability to build rapport and manage complex requirements with a personable approach
Extremely organised with a structured and methodical approach
Ability to effectively multi-task, coordinate and accomplish tasks under pressure whilst maintaining an eye for detail and consistently achieving deadlines
Excellent written and verbal skills
Managed C Suite calendars, ensuring all meetings and events are scheduled efficiently and effectively, while timelines and deadlines continue to be met
Proficient in the use of billing systems, expense reconciliation systems and Microsoft Office Suite including Word, Excel, PowerPoint and Outlook
Accomplishments
Great Southern Bank
Active roll out of the modern desktop program across the Bank, including all branches and offices.
Onboarding of three new CIOs, establishing internal and external key stakeholder relationships.
Allen & Overy
Successfully spearheaded a multi-million trust fund for a large international mining company during their hearing.
Developed excellent working relationships with high profile clients and Barristers, resulting in positive feedback and outcomes.
Developed processes and procedures across a fast growing litigation practice, which led to my role being expanded to include that of an APAC Litigation Coordinator.