Simone Vinciguerra
Perth,WA
Summary
Versatile and dynamic, with a proven track record of improving customer satisfaction and maintaining an impeccable safety record. Excellent in roles that require exceptional route planning skills and teamwork. Demonstrated the ability to enhance service levels through effective problem-solving and clear communication, ensuring high standards of safety and customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Professional Driver
7StarDrivers
01.2023 - 09.2024
- Improved customer satisfaction by providing timely and efficient transportation services.
- Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
- Kept completely clean driving record with no reportable incidents.
- Contributed to company's safety record with consistent adherence to traffic laws and regulations.
Kiteboarding Instructor
Garda Kitesurf
03.2022 - 09.2022
- Conducted pre-lesson assessments to accurately gauge each student's skill level, allowing for targeted instruction that maximized progress.
- Collaborated with other instructors to share best practices and continuously improve teaching techniques.
- Enhanced client satisfaction through consistent communication, addressing concerns, and tailoring instruction to individual needs.
Parcel Sorting Officer
Poste Italiane S.p.a
11.2020 - 10.2021
- Managed high-volume workload efficiently during peak seasons, ensuring consistent accuracy and performance under pressure situations.
- Communicated effectively with supervisors regarding any issues encountered during daily operations, enabling swift resolution and minimizing impact on service levels.
- Maintained a safe work environment by adhering to safety protocols and addressing potential hazards promptly.
- Safe operation of forklifts during loading and unloading of products from containers.
Chef De Partie
Ristorante Fordicolle
05.2019 - 09.2019
- Chef de partie of: appetizers cooked on a Teppanyaki griddle, pastries and bakery.
- Provided support in all areas of the kitchen as needed, demonstrating versatility and adaptability under pressure.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Demonstrated strong multitasking abilities, managing multiple stations during busy service periods.
- Maintained well-organized mise en place to keep work consistent.
Chef De Partie
Ristorante Bellavista
03.2018 - 09.2018
- Appetizers chef de partie.
- Rotated stock to use items before expiration date.
- Contributed to a positive kitchen atmosphere through effective communication and collaboration with team members.
- Maintained high standards of cleanliness and organization, ensuring a safe and efficient workspace.
- Improved customer satisfaction by attentively addressing dietary restrictions and special requests.
Barista
Al Graspo
03.2017 - 01.2018
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
High School Diploma in Scientific And IT Studies -
Higher Education Institution G.B. Odierna
Palma Di Montechiaro, Italy07-2013
Skills
- City and non-city driving
- Route planning
- Verbal and written communication
- Punctuality
- Safe driving record
- Problem-solving
- Punctual and reliable
- Safety management
- Safe driving practices
- Customer service
- Appointment scheduling
- Passenger assistance
- Navigational systems and GPS
- Loading and unloading
- Motivational skills
- Team collaboration
Certification
- First Aid Certification
- International Driver's License
- Motorcycle License/Endorsement – Department of Motor Vehicles (DMV).
- Commercial Driver's License (CDL) - Department of Motor Vehicles (DMV).
- Awarded Basic Bartender Diploma from PlanetOne Beverage & More, January 2017
- Kitesurf Instructor level 1 from International Kiteboardi Organization, Septemb 2021
- HACCP Certification (Hazard Analysis Critical Control Points)
Languages
Italian
Native or Bilingual
English
Professional Working
Portuguese
Elementary
Timeline
Professional Driver
7StarDrivers
01.2023 - 09.2024
Kiteboarding Instructor
Garda Kitesurf
03.2022 - 09.2022
Parcel Sorting Officer
Poste Italiane S.p.a
11.2020 - 10.2021
Chef De Partie
Ristorante Fordicolle
05.2019 - 09.2019
Chef De Partie
Ristorante Bellavista
03.2018 - 09.2018
Barista
Al Graspo
03.2017 - 01.2018
- First Aid Certification
- International Driver's License
- Motorcycle License/Endorsement – Department of Motor Vehicles (DMV).
- Commercial Driver's License (CDL) - Department of Motor Vehicles (DMV).
- Awarded Basic Bartender Diploma from PlanetOne Beverage & More, January 2017
- Kitesurf Instructor level 1 from International Kiteboardi Organization, Septemb 2021
- HACCP Certification (Hazard Analysis Critical Control Points)
High School Diploma in Scientific And IT Studies -
Higher Education Institution G.B. Odierna
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