Simone West
Summary
I am a hardworking and passionate job seeker with strong organizational skills eager to secure a customer service design based position. I am ready to help achieve company goals. I am honest, punctual reliable and capable of managing multiple priorities with a positive attitude. I am detail-oriented with great organizational skills, and have an ability to handle projects with a high degree of care.
I have a strong interest in all facets of interior and garden design and am eager to learn and implement new skills to support these interests as a new career path.
Overview
7
7
years of professional experience
Work History
Small Business Owner
Gold Dust Trader & Mainstore PMQ
03.2017 - 01.2024
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced store reputation by consistently delivering exceptional service quality to customers.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
- Optimized operational efficiency by streamlining processes and implementing time-saving systems.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, stock control, sales, marketing, merchandising and overall design concepts and ongoing interior upgrades of each store
- Designed and implemented original fit outs for both stores
- Supervised clean, aesthetically pleasing and well maintained stores
Education
No Degree - Garden Design Postgraduate Certificate
Australian Academy of Garden Design
Sydney, NSW2024
No Degree - Herbal Medicine
Nature Care College
Sydney, NSW1999
High School Diploma -
Presentation College Windsor
Windsor, VIC1994
Skills
- Small business operations
- Planning and execution
- Vendor Relations
- Business marketing
- Project Management
- Staff hiring
- New business launch
- Customer Service
- Decision-Making
- Teamwork and Collaboration
- Customer Relations
- Relationship Building
- Inventory Tracking and Management
- Inventory Control
- Product Promotion
- Direct Sales
- Retail Merchandising
- Design implementation
- Superb eye for detail
- Visual Communication
- Creative design layouts
- Creative Thinking
- Punctual and Dependable
- Flexible Schedule
Timeline
Small Business Owner
Gold Dust Trader & Mainstore PMQ
03.2017 - 01.2024
No Degree - Garden Design Postgraduate Certificate
Australian Academy of Garden Design
No Degree - Herbal Medicine
Nature Care College
High School Diploma -
Presentation College Windsor
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