Simone Wikingi

Got promoted to team leader in 2022 / supervisor

• Identified talent in new recruits through careful scouted
• manage a team with 15+ people ( Organised and Delighted)
• Using excel spreadsheets
• Dealt with customer service on hand and phone ( to get the best outcome on both sides)
• Organise Inventory
• Receiving incoming stock and store runs
• Experience on the phone with customer service

• Pick/packing experience
• General warehouse duties
• RF scanning
• Understanding the knowledge of warehousing
• Storing and placing in designated areas safety

• Collaborated with kitchen staff to ensure timely delivery of meals during peak service hours.
• Developed new menu items in collaboration with the head chef, incorporating seasonal ingredients and current culinary trends.
• Handled customer complaints professionally and effectively, working closely with the front of house staff to ensure an exceptional dining experience for all guests.
• Coordinated with team members to prepare orders on time.
• Trained and managed kitchen personnel and supervised related culinary activity.
• Maintained a clean and organized pantry, adhering to strict sanitation standards and regulations.
• Customer Service, taking clients order and delivery of food or drinks
• Handling cash and EFTPOS transactions
• Barista experience
• Employee of the Month ( three times
• Preparation in open/close business
• Responsible to manage staff and daily routines of business when owner/manager is absent for planned leave