Simran
Lyndhurst,VIC
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Snack Bar
01.2021 - 04.2023
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Utilized POS system to handle customer cash and credit card transactions.
- Redeemed coupons to discount purchases.
- Operated cash register to record transactions accurately and efficiently.
Skills
- End Cap Placement
- Billing and Payment Processing
- Cooperative Attitude
- Service Minded
- Customer Service and Assistance
- Upselling Techniques
- Feedback Acceptance
- Lot Maintenance
- Account Invoicing
- Refund Handling
Timeline
Customer Service Cashier
Snack Bar
01.2021 - 04.2023