Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Employment Related Skills
Timeline
Generic

SIMRAN DHALIWAL

Summary

My career goal is to seek work in an environment that will challenge me, while allowing me to contribute to the continued growth and success of the business.

Overview

5
5
years of professional experience

Work History

Cleaning Crew Member

Lets Clean Lets Pack
01.2020 - 01.2025
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.

Customer Service Cashier

Kentucky Fried Chicken
03.2024 - 06.2024
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Receptionist

Signature Psychology and Consultancy Services
01.2024 - 01.2024
  • Managed phone communications effectively.
  • Provided welcoming and professional customer service during initial engagements.
  • Organized files systematically to maintain easily accessible records.
  • Ensured accuracy and efficiency in handling paperwork.
  • Executed technical assignments on computers.

Customer Service Cashier

McDonald's
08.2023 - 01.2024
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.

Education

Year 10 Record of School Achievement -

Bankstown Girls' High School
02.2025

Cooking Preparations Course - Food Technology / Hospitality

Bankstown Girls High School
01.2024

Skills

  • Communication Skills
  • Teamwork
  • Problem solving
  • Customer service
  • Time management
  • Creativity
  • Adaptability
  • Conflict resolution
  • Organization
  • Work ethic
  • Critical thinking
  • Motivation
  • Empathy
  • Basic maintenance tasks
  • Flexible scheduling
  • Attention to detail
  • Multitasking and organization
  • Verbal and written communication
  • Flexibility and adaptability
  • Health and safety regulations
  • Strong work ethic

Hobbies and Interests

  • Psychology/ Mental Health awareness
  • Walks
  • Reading
  • Writing
  • Travelling
  • Sports
  • Cooking / Baking
  • Nature
  • Theatre

Employment Related Skills

  • Communication, Highly communicative with a talent for building strong interpersonal relationships with people. I'm a communicative individual, comfortable sharing ideas and collaborating with others.
  • Team work, I have had experience working as a part of a team in both classroom experiences and work places
  • Learning, I am interested in brain function, mental health, people's wellbeing, the scientific study of mind and behavior, Also diagnosing and prescribing medication to treat a variety of complex mental illnesses, such as: schizophrenia, depression, borderline personality disorder and bipolar.
  • Technology, I am able to use the following software programs: Microsoft Word, PowerPoint/Slides, Docs, Google.
  • Interested in, childcare enthusiastic about child development, fostering creativity, and supporting early education through engaging activities. Dedicated to ensuring children’s well-being, building positive relationships, and encouraging social and emotional growth. I'd like to go down the childcare career and end up as a psychologist or therapist for younger kids.

Timeline

Customer Service Cashier

Kentucky Fried Chicken
03.2024 - 06.2024

Receptionist

Signature Psychology and Consultancy Services
01.2024 - 01.2024

Customer Service Cashier

McDonald's
08.2023 - 01.2024

Cleaning Crew Member

Lets Clean Lets Pack
01.2020 - 01.2025

Year 10 Record of School Achievement -

Bankstown Girls' High School

Cooking Preparations Course - Food Technology / Hospitality

Bankstown Girls High School

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SIMRAN DHALIWAL