Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Simran Kaur

Kurunjang,VIC

Summary

To contribute my professional Knowledge, experience, positive attitude and pro-active approach to the organizational vision, mission and goals. To carve a niche as an accomplished professional in world.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Room Attendant

Luxx Company
Melbourne , VIC
10.2023 - Current
  • Cleaned and sanitized guest rooms following company standards.
  • Replenished supplies and amenities in each room efficiently.
  • Reported maintenance issues to ensure prompt resolution.
  • Coordinated with housekeeping team to maintain workflow.
  • Assisted guests with requests to enhance their stay experience.
  • Inspected rooms for cleanliness and organization before guest arrival.
  • Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
  • Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
  • Locked guest rooms after performing housekeeping services and maintained complete security.
  • Prepared checklists for daily assignments ensuring that all tasks have been completed correctly.

Customer Service Assistant

Nevada Kebab's burger and bar
Melton South , VIC
06.2023 - 10.2025
  • Maintained a clean and organized work area at all times.
  • Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
  • Developed relationships with repeat customers by recognizing individual preferences when possible.
  • Analyzed customer feedback surveys to identify areas for improvement.

Marketing Executive

Sunshine company
Dhuri, Punjab India , VIC
05.2021 - 08.2023
  • Developed comprehensive marketing strategies to enhance brand visibility.
  • Managed social media campaigns to engage target audiences effectively.
  • Collaborated with cross-functional teams to align marketing efforts with business goals.
  • Conducted market research to identify trends and customer preferences.
  • Created engaging content for digital platforms, including blogs and newsletters.
  • Trained junior staff on best practices in digital marketing techniques.
  • Maintained an up-to-date database of customers' contact information.
  • Planned and organized public relations and promotional events.

Education

Bachelor of Human And Community Services -

Southern Cross Higher Education Institute
North Melbourne, VIC
09-2024

Bachelor of Arts -

Punjabi University, Patiala
Punjab, India
05-2021

Senior Secondary Education - Humanities

Punjab School Education Board
Punjab, India
03-2017

Master of Social Work -

Southern Cross Higher Education Institute
North Melbourne, VIC

Skills

  • Team collaboration
  • Effective communication
  • Multitasking and prioritizing
  • Attention to detail
  • Problem-solving aptitude
  • Communication
  • Relationship building

Certification

  • Certificate III in Individual Support
  • Working with children check
  • Current police check
  • CPR and first aid
  • Hand hygiene certificate
  • NDIS clearance
  • Covid-19 (three doses)

Timeline

Room Attendant

Luxx Company
10.2023 - Current

Customer Service Assistant

Nevada Kebab's burger and bar
06.2023 - 10.2025

Marketing Executive

Sunshine company
05.2021 - 08.2023

Bachelor of Human And Community Services -

Southern Cross Higher Education Institute

Bachelor of Arts -

Punjabi University, Patiala

Senior Secondary Education - Humanities

Punjab School Education Board

Master of Social Work -

Southern Cross Higher Education Institute

Similar Profiles

CREATE PROFILE
Simran Kaur