Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Simran Mishra

Sydney,NSW

Summary

Dynamic senior youth employment facilitator with expertise in guiding young individuals toward their career and/or educational goals. Equipped with a solid academic background, including a degree in Social Science with a focus on Criminology from Macquarie University, and a Certificate IV in Youth Work from TAFE NSW.

Dedicated to fostering positive outcomes through mentorship and support, while actively contributing to the development of the youth justice program. Committed to continuous professional growth and making a meaningful impact in the community.

Overview

10
10
years of professional experience

Work History

Senior Youth Employment Facilitator

APM Futures
Hurstville
11.2022 - Current

Providing ongoing face-to-face support to young people to assist in their transition into work and achieve their employment and/or education goals.

As a senior youth employment facilitator, my main role was to support clients, as well as manage the team in providing them with adequate resources and tools required to achieve the expected outcomes.

Life Skills Coach

Sydney Swans
Sydney
05.2024 - 11.2024

Providing on-site support and life skills training to young people with down syndrome collaborating with Sydney Swans and Down Syndrome NSW as part of the Swans Diversity Action Plan

Customer Service Supervisor

Woolworths
Granville
08.2015 - 09.2023

Experience in customer service, working in a fast-paced environment while continuously providing customer satisfaction.

Mentor

Disability Services Australia
Bankstown
07.2018 - 04.2023

Providing support and acting as a positive role model to assist people living with disabilities, develop broad social networks, achieve goals, and acquire new skills to help them integrate successfully back into the community.

Mentor, At-Risk Youth

Shine for Kids - Rise Education Program
Penshurst
10.2019 - 03.2021

Providing specialised services to children and young people who have a parent or guardian in the criminal justice system.

Voluntary Justice Support

IDRS - Making Rights Real
Sydney
11.2018 - 02.2020
  • Providing support to people with an intellectual disability who have been involved with the criminal justice system in NSW, irrespective of whether the person is a victim, a witness, or is accused of committing a crime.

Education

Bachelor of Social Science - Criminology

Macquarie University
Sydney, NSW
09-2017

Certificate IV in Youth Work -

TAFE NSW
NSW
07-2022

Skills

  • Reliable
  • Adaptable
  • Team leadership
  • Team building
  • Independently motivated
  • Excellent communication
  • Workforce development
  • Client-centered
  • Interpersonal communication
  • Training coordination
  • Conflict resolution
  • Client advocacy
  • Youth mentoring
  • Active listening
  • Exceptional attention to detail
  • Administration required reporting
  • Mediation and crisis intervention

References

References available upon request.

Timeline

Life Skills Coach

Sydney Swans
05.2024 - 11.2024

Senior Youth Employment Facilitator

APM Futures
11.2022 - Current

Mentor, At-Risk Youth

Shine for Kids - Rise Education Program
10.2019 - 03.2021

Voluntary Justice Support

IDRS - Making Rights Real
11.2018 - 02.2020

Mentor

Disability Services Australia
07.2018 - 04.2023

Customer Service Supervisor

Woolworths
08.2015 - 09.2023

Bachelor of Social Science - Criminology

Macquarie University

Certificate IV in Youth Work -

TAFE NSW
Simran Mishra