Simran Nepali
Glenfield,Australia
Summary
- Hard-working person with proven leadership and organizational skills, and minute attention to detail and demonstrate high levels of motivation, work ethics and team work to achieve my goals on both professional and personal level. To work in an environment that challenges me to improve and constantly thrive for perfection in all the tasks allotted to me.
- Excellent active listening skills and ability to give my complete attention to patrons during busy times.
- Demonstrated service orientation; always looking for opportunities to serve patrons and assist other employees.
- Effective at multiple point of sale software systems.
- Patient and compassionate when serving patrons, making them feel at home at the establishment in which they are eating.
- Solid background in organizing other wait staff and hosts, coordinating my responsibilities to ensure a smooth flow of service.
- Great patience and persistence during the conversation with the customer.
- Adaptable professional with a proven record of success; able to work flexible hours
- Ability to work effectively within a team and independently proven by successfully building good rapport with customers, management staffs and co-workers
- Ability to learn quickly, work under pressure in a fast-paced environment; multitask and meet challenging deadlines.
- Excellent computer proficiency with ease in using MS Word, Excel and PowerPoint, Internet search engine and E-mail with typing speed of 70+/minute, proven quick learner of software applications
- Effective multilingual communicator with verbal and written fluency in English, Nepali and verbal fluency in Hindi.
Overview
1
1
Certification
Work History
Placement Readiness Mentor
Acknowledge Education
Experience in leadership, counselling and community services
Skills Developed:
Career coaching and mentoring.
Interview preparation
Communication and interpersonal skills
Problem- solving and adaptability
Understanding of placement and industry requirement.
Relationship building with students and professionals.
Receptionist
Anglicare Sydney
- Experience as a receptionist in Anglicare Sydney
Skills Developed:
Communication
Administrative and Organisational Skills
Multitasking and Time Management
Confidentiality and Ethical Awareness
Technical Skills
Cultural Competency and Empathy
Tele chat Volunteer
Australian Red Cross
Tele chat Volunteering with Australian Red Cross.
Skills Developed:
Active listening and communication
Empathy and emotional intelligence.
Relationship building with diverse individuals
Adherence to ethical guidelines and confidentiality.
Client Intake Volunteer
Marrickville Legal Centre
- Client Intake Volunteering with Marrickville Legal Centre
Skills developed:
Client Interviewing and active listening
Confidentiality and ethical practice
Legal knowledge and understanding of community legal services
Communication and interpersonal skills
Problem- solving and critical thinking
Time management and multitasking
Collaboration with legal professionals
Customer Service
- Guiding guests to the services and explaining the services
- Closing and openings
- Responsible to look after any emergency that comes and assessing as per the situation
- Experience of working in opera kitchen customer service
- Experience of working in Minto Mall customer service
Education
Bachelors - community services
Acknowledge Education (Stotts College)
01.2025
+2 -
Rising Star High School
01.2021
S.E.E -
Deep School
01.2019
Skills
- Teamwork and collaboration
- Effective leadership
- Team collaboration
- Organization
Certification
Certified Mentor at Acknowledge Education
Employmenthistory
Experience in leadership, counselling and community services., Experience as a receptionist in Anglicare Sydney., Tele chat Volunteering with Australian Red Cross., Client Intake Volunteering with Marrickville Legal Centre., Placement Readiness Mentor at Acknowledge Education., Guiding guests to the services and explaining the services., Closing and openings., Responsible to look after any emergency that comes and assessing as per the situation., Experience of working in opera kitchen customer service., Experience of working in Minto Mall customer service.
Completedchecks
- WWCC
- NDIS
- National Police Check (Less than 12 months)
Mobiletelephone
+61 0431022277
Personal Information
Date of Birth: 10/11/02
Hobbies and Interests
- Public Speaking
- Volunteer Ethics Teacher at Leumeah Public School
Professionalobjectives
Hard-working person with proven leadership and organizational skills, and minute attention to detail and demonstrate high levels of motivation, work ethics and team work to achieve my goals on both professional and personal level. To work in an environment that challenges me to improve and constantly thrive for perfection in all the tasks allotted to me.
Timeline
+2 -
Rising Star High School
S.E.E -
Deep School
Placement Readiness Mentor
Acknowledge Education
Receptionist
Anglicare Sydney
Tele chat Volunteer
Australian Red Cross
Client Intake Volunteer
Marrickville Legal Centre
Customer Service
Bachelors - community services
Acknowledge Education (Stotts College)
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