Simran Saini
Scarborough,Ontario
Summary
Driven Subway Consumer Representative adept at problem-solving and customer service, showcasing a strong track record in enhancing customer satisfaction. Excelled in a fast-paced environment by leveraging exceptional communication skills and data entry proficiency. Achieved a significant improvement in client support efficiency, demonstrating adaptability and a results-focused approach.
Overview
2
2
years of professional experience
Work History
Subway Consumer Representative
Patiala, INDIA
03.2022 - 01.2023
- Responsibilities Answering calls, emails, and in-person questions from customers and supplying clients with support, handling orders, exchanges and returns. Furthermore, keeping records of all communications and transactions with customers.
English Tutor
Kathuria Visa Consultants
Rajpura, IN
12.2023 - 03.2024
- Enhanced students'' reading and writing skills by implementing interactive and engaging lesson plans.
- Improved students' written and verbal English skills through personalized learning programs.
- Taught students study techniques and strategies for succeeding on grammar and composition tests.
- Developed personalized tutoring sessions based on student needs, leading to improved academic performance.
Education
Bachelor of Commerce - Accounting
Patel Memorial National College
Rajpura 07.2021
Business Management -
St. Lawrence Alpha College
Scarborough, ON12.2024
Skills
- Good Communication
- Problem-solving abilities
- Customer service Financial services
- Adaptable in fast paced work environment
- Data entry proficiency
- Patience and composure
- Team building
- Written Communication
Languages
English
Full Professional
Punjabi
Native or Bilingual
hindi
Full Professional
Timeline
English Tutor
Kathuria Visa Consultants
12.2023 - 03.2024
Subway Consumer Representative
03.2022 - 01.2023
Bachelor of Commerce - Accounting
Patel Memorial National College
Business Management -
St. Lawrence Alpha College