Simran Saini
Scarborough,Ontario
Summary
Driven Subway Consumer Representative adept at problem-solving and customer service, showcasing a strong track record in enhancing customer satisfaction. Excelled in a fast-paced environment by leveraging exceptional communication skills and data entry proficiency. Achieved a significant improvement in client support efficiency, demonstrating adaptability and a results-focused approach.
Overview
2
2
years of professional experience
Work History
Subway Consumer Representative
03.2022 - 01.2023
- Responsibilities Answering calls, emails, and in-person questions from customers and supplying clients with support, handling orders, exchanges and returns. Furthermore, keeping records of all communications and transactions with customers.
English Tutor
Kathuria Visa Consultants
12.2023 - 03.2024
- Enhanced students'' reading and writing skills by implementing interactive and engaging lesson plans.
- Improved students' written and verbal English skills through personalized learning programs.
- Taught students study techniques and strategies for succeeding on grammar and composition tests.
- Developed personalized tutoring sessions based on student needs, leading to improved academic performance.
Education
Bachelor of Commerce - Accounting
Patel Memorial National College
Rajpura 07.2021
Business Management -
St. Lawrence Alpha College
Scarborough, ON12.2024
Skills
- Good Communication
- Problem-solving abilities
- Customer service Financial services
- Adaptable in fast paced work environment
- Data entry proficiency
- Patience and composure
- Team building
- Written Communication
Languages
English
Full Professional
Punjabi
Native or Bilingual
hindi
Full Professional
Timeline
English Tutor
Kathuria Visa Consultants
12.2023 - 03.2024
Subway Consumer Representative
03.2022 - 01.2023
Bachelor of Commerce - Accounting
Patel Memorial National College
Business Management -
St. Lawrence Alpha College
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