Simran Dahiya
Mambourin,VIC
Summary
Dynamic Supervisor at AHS Hospitality Group with a proven track record in training and mentoring staff to enhance customer service. Leveraged strong leadership and problem-solving skills to boost team productivity and improve client satisfaction through effective communication and workflow optimization. Committed to achieving goals and fostering a positive work environment.
Overview
4
4
years of professional experience
Work History
Supervisor
AHS Hospitality Group
Melbourne, VIC
04.2019 - 04.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Certificate III - Early Childhood Care And Education
Accco
Melbourne, VICCertificate III - Cookery
Stott’s College of Cookery
Melbourne, VIC09.2020
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
Timeline
Supervisor
AHS Hospitality Group
04.2019 - 04.2023
Certificate III - Early Childhood Care And Education
Accco
Certificate III - Cookery
Stott’s College of Cookery