Simran Sodhi

- General Administration:

• Maintenance of Company Profiles, Material
• Engage with Clients to secure best freight prices
• Fill out Supplier credit applications
• Manage Quality Assurance Register – Provide Document Numbers
• Maintain Printers – order Cartridges – Service calls etc
• Maintain phone system – new parts etc
• Motorpass Statement – maintain fuel cards
• Pay car insurances / renew registrations
• Organise registration checks, car services, HVIS Inspections, NRMA Manage
• Maintain company mobiles / data cards through Telstra
• Arrange new plans, upgrades and overseas plans – check data usage with Telstra Online System Complete monthly Telstra billing spreadsheet – Telstra Online Billing
• Order new mobiles
• Main contact for IT Company OAS – lodge tickets for any issues with computers / laptops / server / video conference
• Arrange new email addresses etc, for new personnel
• Marketing / Advertising
• Lodge any vehicle accident claims to AON
• General Typing
• Assist all staff as required
• Organise uniforms as required
• Archiving AP and AP entry
• Upload current insurances etc. onto customer portals
• Backup HR and Onboarding Support

- Purchasing:

• Create Purchase Orders
• Change Orders for Purchase Orders
• Close Purchase Orders
• Review and Check Outstanding Purchase Orders
• Matching Purchase Orders with Invoices and Delivery Dockets
• Supplier Pricing / Negotiations
• Reduced purchasing lead times through proactive communication with suppliers and close monitoring of order progress.

- Project Support (Key Role):

• Set up Job / Enquiry numbers
• Maintain Job Number Register
• Enter Job / Enquiry numbers into Dominion Portal
• Create new Project files
• Print Tender Documents / Drawings
• Prepare Tender Documents e.g. Cover pages, attachments etc.
• Update Tender Documents with current information e.g. insurances etc.
• Upload / Download Tender Documents from online tendering sites
• Set up / Maintain Billing Spreadsheets, Timesheets and Manning Sheets for projects
• Liaise with Payroll Manager with Timesheets for Major Projects
• Fill out Supplier Questionnaires for Tendering
• Manage Document Control and Transmittals for specific projects
• Combining Tender documents to pdf for submission etc.

- Freight Management:

• Arrange freight through current providers e.g. TNT, Australia Post etc. and coordinate cranes when needed
• Arrange commercial invoices / packing lists for international freight Coordinate with International freight handlers to clear all imported goods

• Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
• Prepared monthly reports for payment and account reconciliations and financial statements.
• Generated financial and operational reports to assist management with business strategy.
• Managed payroll operations for team of 10 employees.
• Train and develop new employees for ease of transition into team.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

• Career Counselling
• Enrolling students in all education level courses.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• New Student Visa applications.
• Accounting and Auditing financial expenses.
• Processing Fees and Service charges.
• Built and strengthened strategic relationships with students and institutional representatives.

• Career Counselling.
• Planned, coordinated and implemented career education programs to train and upgrade skills of highly-skilled workforce.
• Enrolment of clients in education providers.
• New Student Visa applications.
• Student Dependent Visas.
• Student Visa Extensions.

• Assessed client needs and developed plans to adequately address current and future objectives.
• Addressed and resolved client complaints and issues to improve satisfaction.
• Built partnerships with diverse internal teams and other education providers for sale of various courses to streamline processes.
• Recommended new courses to clients and maintained solutions-oriented problem-solving for long-term client relationships.
• Retained updated knowledge of education industry to offer most apt courses for students and providers.

• Achieved monthly sales goals by promoting product benefits and enrolling new clients.
• Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
• Increased sales by offering advice on purchases and promoting additional products.