Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Simran Vinod

Simran Vinod

Nowra,NSW

Summary

Dynamic, compassionate and knowledgeable professional with a proven track record at Flirt Adult Boutique, excelling in inventory management and customer engagement. Adept at problem-solving and negotiation, I enhance team performance through training and mentorship, while implementing effective visual merchandising strategies to elevate store aesthetics and loss prevention.

Overview

11
11
years of professional experience

Work History

Casual Shopkeeper

Flirt Adult Boutique
01.2024 - 11.2025
  • Managed inventory control processes, ensuring accurate stock levels and timely reordering of merchandise.
  • Provided exceptional customer service, addressing inquiries and fostering a welcoming and judgement-free shopping environment, for those in the market for intimate adult products
  • Trained and mentored new staff on operational procedures and product knowledge to enhance team performance.
  • Implemented visual merchandising strategies to optimize product displays and improve overall store aesthetics, and minimising theft
  • Managed approximately 20 incoming calls and emails per day from stock suppliers and customers

Beauty Photographer and Content Creator

Gallivanting Nails
07.2020 - 10.2023
  • Captured high-quality images showcasing complex nail art techniques for promotional materials.
  • Collaborated with owner of company to develop visual content for social media campaigns.
  • Edited and retouched photographs using iOS Photo Editor to enhance photo quality in order to provide colour accuracy for nail product listings.
  • Grew and maintained the upkeep and cleanliness of my hands and nails. Unsure of relevance now, but natural nails are temperamental and it takes WORK to maintain for a beauty gig!
  • Developed creative concepts for photoshoots and even shade names for nail products that aligned with brand identity and seasonal trends.

Administrative Officer (Mat Leave Temp)

Abbey Timber
10.2021 - 04.2022
  • Managed stock operations, ensuring efficient purchasing and resource allocation.
  • Implemented training on product knowledge (Hardwood timber and flooring) in order to liaise with the sales team processing customer orders.
  • Oversaw manual and digital record-keeping systems, maintaining accuracy and compliance with company data storage policies.
  • Managed 50+ phone calls and emails per day liaising with sales team to direct customers and Timber Merchants alike to the right service within the company

Server/Waitstaff

Outback Steakhouse Campbelltown
11.2018 - 05.2020
  • Provided exceptional customer service by efficiently taking orders and addressing guest inquiries.
  • Maintained cleanliness and organisation of dining area
  • Contributing to positive guest experiences. I always aim for positive experiences when meeting new people.
  • Assisted in training new team members on service protocols and menu knowledge.
  • Supported promotional events by setting up dining space and coordinating with management for special menus.
  • Running food and drink orders on full, massive trays larger than my body!
  • Efficiently co-ordinated kitchen closing operations at EOD

Cast Member

LOUD Theatre Company
03.2017 - 09.2017
  • Assisted in stage setup, prop construction and breakdown for productions, ensuring timely readiness for performances.
  • Collaborated and rehearsed with team members to execute vocal rehearsals smoothly, fostering a cohesive production environment.
  • Engaged with audience members, post-performance, with friendly thanks.
  • Supported costume changes and prop management during shows, maintaining organization and efficiency backstage.
  • Executed my Solo performances with precision and impactful harmonies with fellow cast-members, not to toot our own horn.

Temp Worker

Macarthur Pets
03.2015 - 03.2015
  • Learned safety protocols for handling animals, including reptiles, and maintaining a hygienic workspace.
  • Engaged with customers to provide information about products and services, pet care and enhancing overall service experience.
  • Assisted in daily operations by organizing pet supplies and ensuring cleanliness of store environment.

Education

Certificate II - Workplace Skills

ARCWay Careers
Parramatta, NSW
12-2022

High School Diploma -

Elizabeth Macarthur High School
11-2017

Skills

I am first and foremost, compassionate and deeply attuned to the needs of others As an active listener, I have always been passionate about assisting others with care, taking the time out to properly gauge a customer's wants and needs

My problem-solving skills are adept, even through crisis situations I am able to honour ethical processes during high-pressure situations ensuring the safety and comfort of all in store

I have a never-ending thirst for knowledge and education surrounding tools, products and services I am both familiar with as well as new to me/

My power of negotiation and compromise are elite when it comes to making sales I have the ability to assess differing ranges in budget and still pair a customer with tools and items they require for their goal

Interests

My Philosophy: Don't love your job Job your love


I am a Psychology Major at ACAP by day, and a secret songbird drag king by night I am classically trained in my vocals and I apply all the knowledge I acquire from both my life and professional resources back to my studies, and my stage performance


As a Pacific Islander born in Australia from Fijian parents, anything and everything about reef ecosystems, tidesurfing, beachcombing and fishing are how I spend my free time I was raised around both coasts and rivers, and educated by family on different bodies of water and respectful interaction with them


I enjoy helping others and giving back to the community I participated in volunteer work outside of paid employment assisting in the establishment of multiple Soup Kitchens and NGO's for those experiencing homelessness in the Sydney CBD, as my family values benevolence and so do I I go above and beyond to help others for self-fulfillment


My self care consists of experimenting with my HUNDREDS of bottles of nail polish as I am partial to a manicure when I feel low, a residual form of happiness lasting from my days being a nail polish influencer


Timeline

Casual Shopkeeper

Flirt Adult Boutique
01.2024 - 11.2025

Administrative Officer (Mat Leave Temp)

Abbey Timber
10.2021 - 04.2022

Beauty Photographer and Content Creator

Gallivanting Nails
07.2020 - 10.2023

Server/Waitstaff

Outback Steakhouse Campbelltown
11.2018 - 05.2020

Cast Member

LOUD Theatre Company
03.2017 - 09.2017

Temp Worker

Macarthur Pets
03.2015 - 03.2015

Certificate II - Workplace Skills

ARCWay Careers

High School Diploma -

Elizabeth Macarthur High School

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Simran Vinod