Simranjeet Simran Kaur
30 Penver Dr ,VIC
Summary
I am an experienced café manager who is passionate about delivering exceptional service and quality to customers and have dreams of one day managing a prestige retail outlet.
Overview
9
9
years of professional experience
Work History
Barista & Bar service
West Beach Bathers Pavilion
01.2020
- Principal barista in café
- Serving in bar and providing general support
Assistant Manager
Starbucks Tarneit
Melbourne, VIC
12.2024 - Current
Manager /Supervisor
Limitless Cafe
02.2021 - 12.2024
Café Manager & Head Barista
Good Vibes Café
Melbourne
01.2016 - 12.2019
- Managing daily operations of café including:
- Customer satisfaction
- Staff incl
- Work schedules, task allocations and training
- Facilities management (cleanliness and safety)
- Suppliers and inventory
- Cash register and point-of-sale processing and reconciliations
- Identifying and implementing cost reduction opportunities
- Providing guidance to owners on pricing and new menu opportunities
- Making coffees
- Serving customers incl
- Cash register and point-of-sale processing
Skills
- Hard-working and honest team player who is committed, responsible, and takes pride in my work
- Ability to generate customer loyalty by making customers feel welcomed – by treating them in a friendly and respectful manner, and by serving them quickly and efficiently
- Ability to effectively deal with customers and suppliers in person and over the phone
- Good understanding of food safety regulations and hygiene practices to ensure compliance with high safety standards
- A determination to continually improve, learn from others and earn respect of management and colleagues
Accomplishments
- Successfully managed a busy café and developed a large number of loyal customers.
- Developed reputation for making coffees to a consistently high standard.
Personal
References and referees will be provided on request.
Qualifications
- Matriculated from secondary school in India (equivalent to Year12 level in Australia).
- Undertook tertiary study in Australia (Diploma of Business Management); withdrew prior to graduating.
- Fluent (oral and written) in English, Punjabi and Hindi.
- Holder of Responsible Service of Alcohol certificate.
Timeline
Assistant Manager
Starbucks Tarneit
12.2024 - Current
Manager /Supervisor
Limitless Cafe
02.2021 - 12.2024
Barista & Bar service
West Beach Bathers Pavilion
01.2020
Café Manager & Head Barista
Good Vibes Café
01.2016 - 12.2019