Adept Qualified Technician with a proven track record at Automaze Smash Repair, enhancing vehicle performance and customer satisfaction through expert diagnostics and repairs. Skilled in electronic repairs and time management, I've significantly optimized workflow efficiency and upheld safety protocols. My commitment to quality control and technical excellence drives consistent positive outcomes.
Overview
3
3
years of professional experience
Work History
Qualified Technician
Coburg Super Tyre and Auto Care
116 Gaffney St, Coburg North VIC 3058
09.2024 - Current
Supported business growth through building strong relationships with customers, addressing their concerns promptly and professionally.
Supported service advisors in troubleshooting difficult customer concerns regarding vehicle performance issues or irregularities.
Mentored junior technicians, sharing expertise to improve their diagnostic and repair skills.
Performed thorough quality control inspections on completed repairs, guaranteeing customer satisfaction upon vehicle return.
Completed customer orders and warranty services according to manufacturer specifications.
Inspected damaged vehicles to estimate repair labor cost and required parts expense.
Maximized tool efficiency by performing routine maintenance, prolonging the life of essential equipment and reducing operational costs.
Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Changed, rotated, and balanced tires on different types of vehicles.
Qualified Technician
Automaze Smash Repair
252 Proximity Drive Sunshine West Vic 3020
11.2023 - 04.2024
Improved vehicle performance by conducting comprehensive diagnostics and identifying root causes of issues.
Collaborated effectively with service advisors to accurately document repair needs and provide detailed estimates for client approval.
Developed expertise in specialized areas such as hybrid technology or diesel engines, expanding the range of services offered to customers.
Optimized workflow efficiency by organizing the workspace for optimal access to tools, equipment, and parts needed for each job.
Upheld brand reputation through adherence to manufacturer guidelines during all repairs, ensuring vehicles met required specifications.
Qualified Technician
Gasmak Pty Ltd T/a Binks Ford
167 High Street Melton Vic 3337
05.2022 - 04.2023
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Qualified Technician
Automaze Smash Repair
252 Proximity Drive Sunshine West Vic 3020
12.2021 - 04.2022
1 DECEMBER 2021-31 JANUARY 2022 (PART TIME)
1 FEBRUARY 2022-30 APRIL 2022 (FULL TIME )
Maintained a clean and organised work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.