Summary
Work History
Education
Skills
Languages
Timeline
Generic

Simranpreet Kaur Sandhu

Ingle Farm,SA

Summary

Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Work History

Customer Service Cashier

Cotton On
Adelaide, SA
09.2023 - 11.2023
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Resolved customer complaints in a professional manner.
  • Maintained current knowledge of store promotions to highlight sales to customers.

Customer Service Representative

Reject shop
Adelaide, SA
07.2023 - 09.2023
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Prepared and evaluated CRM reports to identify problems and areas for improvement.
  • Supported sales team members to drive growth and development.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Developed strong customer relationships to encourage repeat business.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.

Education

Bachelor of Nursing - Medical

Unisa
Adelaide

Skills

  • Customer Complaint Resolution
  • Merchandise Restocking
  • Customer Service
  • Payment Collection
  • Telephone Management
  • Customer Inquiries
  • Team Worker
  • Self-Directed
  • Analytical and Critical Thinking
  • Flexible and Adaptable
  • Time management
  • Ability to follow the instructions

Languages

English
Professional
Punjabi
Native/ Bilingual
Hindi
Full Professional

Timeline

Customer Service Cashier

Cotton On
09.2023 - 11.2023

Customer Service Representative

Reject shop
07.2023 - 09.2023

Bachelor of Nursing - Medical

Unisa

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Simranpreet Kaur Sandhu