Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

SIMRAT THIND

Tweed Heads West,NSW

Summary

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Retail Sales Executive

dominos
North Richmond, NSW
01.2018 - 12.2020
  • Advised customers on appropriate merchandise selections based on their needs.
  • Implemented procedures designed to enhance customer satisfaction levels.
  • Maintained a thorough knowledge of store policies regarding payments, returns, exchanges, warranties.
  • Analyzed customer feedback to improve product quality and services offered.

Education

BBA - Business

University of Sunshine Coast
Sydney
03-2020

Skills

  • Customer service
  • Sales strategy
  • Inventory management
  • Customer relationship management
  • Product knowledge
  • Cash handling
  • Conflict resolution
  • Team collaboration
  • Effective communication
  • Training staff
  • Customer engagement

Certification

  • EWPA License (yellow card)
  • white card

Languages

English
Professional
Hindi
Professional
Punjabi
Professional

Timeline

Retail Sales Executive

dominos
01.2018 - 12.2020

BBA - Business

University of Sunshine Coast
SIMRAT THIND