Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Simratpal Singh

MIDLAND,WA

Summary

  • Effective Courier offering excellent skills in delivery, pickup and customer service. Pursuing similar position where focus and dedication are highly sought.
  • Highly-skilled Courier successful in providing quality service and completing on-time deliveries. Cross-trained in all aspects of shipping and deliveries.
  • Dedicated Courier enthusiastic about meeting all kinds of people and bringing experience in busy delivery and pickup settings.
  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience

Work History

Security Officer

Paragon Security
01.2022 - 09.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.

Delivery Courier

Amazon Ontario,Canada.
10.2020 - 10.2021
  • Followed company policies and procedures during shift.
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
  • Drove safely at all times to avoid accidents and harm.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Verified package information to check for accuracy and completeness.

Food Delivery Driver

Pizza Hut, Myaree,Perth.
10.2015 - 10.2017
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Delivered orders to customers to drive full satisfaction.
  • Operated delivery vehicles safely and efficiently.

Skills

  • Conflict Resolution Techniques
  • General Security
  • Emergency Management
  • Dispatch Collaboration
  • Package Delivery and Pick-Up
  • Loading and Unloading Materials
  • Dispatch
  • Package Pickup and Delivery

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual

Timeline

Security Officer

Paragon Security
01.2022 - 09.2023

Delivery Courier

Amazon Ontario,Canada.
10.2020 - 10.2021

Food Delivery Driver

Pizza Hut, Myaree,Perth.
10.2015 - 10.2017
Simratpal Singh