Simron Shayal Chand
Rooty Hill,Australia
Summary
SKILLS AND ATTRIBUTES_________________________________________________________________ Patience to work with customers and understand their needs. Good communication and strong listening skills. Excellent customer care; can demonstrate a positive attitude, adaptability, flexibility, and punctuality to deliver customer focused services. Problem solving & negotiation skills; Organizational and planning skills; self-starter and ability to work in a team and under minimum supervision and meet deadlines. Time Management and self-management skills. Relationship building. Easily adaptable to different environments. Able to multi-task with a ‘Can do’ attitude. Computer literate; have knowledge of Spreadsheet and Microsoft word.
Overview
4
4
years of professional experience
Work History
Waitress/Cashier, Rounder
Ash & Kay Rocket Cafe
02.2023 - 06.2023
- Welcoming and seating guests
- Offering menus and answering questions about the menu
- Taking and delivering food and drink orders
- Ensuring the food order is correct and presentable
- Providing excellent customer service and satisfaction
- Preparing and processing the bill payments
Procurement officer/data analyst
Kingdoms Sports apparel- Tavakumbu Fiji
09.2022 - 01.2023
- Greeted guests with friendliness and professionalism
- Answered and managed incoming and outgoing calls while recording accurate messages for office staff
- Reviewed and edited documents (purchase order) for accuracy, grammar and clarity
- Worked closely with management to provide effective assistance for specific aspects of business operations
- Followed detailed directions from management to complete daily paperwork and computer data entry
- Performed financial and service-related functions; such as data entry
- Monitored and ordered supplies and materials as needed in the office
Waitress/Cashier, Rounder
Stadium View Bar & Restaurant Fiji
01.2022 - 08.2022
- Welcoming and seating guests
- Offering menus and answering questions about the menu
- Taking and delivering food and drink orders
- Ensuring the food order is correct and presentable
- Providing excellent customer service and satisfaction
- Preparing and processing the bill payments
Cashier/Retail Assistant
Lalas Supermarket
07.2020 - 01.2021
- Keeping track of all cash and credit transactions
- Ringing up sales
- Bagging items
- Requesting price checks
- Collecting payment
- Counting the contents of the cash register drawer at the end of each shift
- Maintaining receipts, records, and withdrawals
- Approaching customers and selling products
- Maintaining window displays and signage
- Resolving customer enquiries and complaints
- Ensuring products are presentable and clean
- Receiving deliveries and conducting stock checks
Kitchen Hand /Cashier/Wait Staff
Luckie bites Fast, Takeaway Restaurant
03.2019 - 01.2020
- Washing dishes and utensils
- Cleaning and maintaining cooking utensils, dishes, cutlery and other equipment
- Cleaning kitchen equipment and appliances
- Cleaning benchtops, floors, ovens and ranges
- Receiving, lifting, handling and storing food deliveries
- Assisting with food preparation
- HOBBIES:
- Love to communicate with new people, dancing, baking and travelling new places.
Education
Certificate In Business Administration -
Fiji National University
2021
Diploma - Customs Law
University of South Pacific
2018
Diploma - Medical
Austrailia Institiute of Business And Technology
Nsw2023
Skills
- Special Requests and Substitutions
- Warm and Friendly
- Table Setting Arrangements
- Corrective Actions
Valid RSA
Responsible Service Of Alcohol
Hobbies
Dancing, exploring new places,baking,making new friends
Timeline
Waitress/Cashier, Rounder
Ash & Kay Rocket Cafe
02.2023 - 06.2023
Procurement officer/data analyst
Kingdoms Sports apparel- Tavakumbu Fiji
09.2022 - 01.2023
Waitress/Cashier, Rounder
Stadium View Bar & Restaurant Fiji
01.2022 - 08.2022
Cashier/Retail Assistant
Lalas Supermarket
07.2020 - 01.2021
Kitchen Hand /Cashier/Wait Staff
Luckie bites Fast, Takeaway Restaurant
03.2019 - 01.2020
Certificate In Business Administration -
Fiji National University
Diploma - Customs Law
University of South Pacific
Diploma - Medical
Austrailia Institiute of Business And Technology
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