Sina Matautia
Moorebank
Summary
Organised professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.
Overview
8
8
years of professional experience
Work History
Warehouse Worker
Amazon
Moorebank
11.2025 - Current
- Loaded and unloaded shipments to maintain inventory flow.
- Packaged items for shipment according to company standards.
- Used pallet jacks to move items to and from warehouse locations.
- Utilised RF scanners, computers, and other equipment to accurately track orders.
- Loaded paper into trays, changed toner cartridges, replaced parts, and performed other related duties as needed.
Medical Secretary
Spectrum Imaging
Liverpool
02.2023 - 11.2025
- Prioritised calls through the screening process and transferred calls and recorded messages for appropriate personnel.
- Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
- Registered new patients in electronic medical records prior to appointment scheduling.
- Increased office efficiency with thorough management of medical records, ensuring accuracy and accessibility for all staff members.
- Improved billing processes by diligently verifying insurance coverage, submitting claims, and following up on unpaid balances.
- Used knowledge of medical terminology to transcribe patient information from written copy, electronic equipment, or verbal direction.
Revenue Officer/Cashier
The Children's Hospital Westmead
Westmead
03.2019 - 02.2023
- Boosted revenue by implementing effective billing and collection strategies.
- Negotiated payment agreements with patients, ensuring prompt debt resolution.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone or email.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Liaising with health funds and insurance companies internationally and domestic.
Team Member
Big W
Bonnyrigg
08.2018 - 09.2019
- Maintained a clean and organised checkout area ensuring a positive shopping experience for customers.
- Actively listened to customer needs, recommending appropriate products or services when necessary.
- Collaborated with team members to manage long lines during peak hours, streamlining the checkout process for all customers.
- Restocked and organized merchandise in front lanes.
- Processed credit card, EBT, and gift certificate payments with electronic computer systems.
Crew member
Mcdonalds
Liverpool
12.2017 - 08.2018
- Worked at the front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Cleaned and maintained all areas of the restaurant to promote a clean image.
- Assisted other team members to achieve goals.
Education
Higher School Certificate -
Moorebank High School
Moorebank, NSW, Australia 04.2014 - 01/2017
Skills
- Strong Problem Solver
- Customer Service
- Strong Organisational skills
- Time Management
- Prioritisation
- Team Player
- Leadership
- Attention to detail
References
References will be available upon request.
Timeline
Warehouse Worker
Amazon
11.2025 - Current
Medical Secretary
Spectrum Imaging
02.2023 - 11.2025
Revenue Officer/Cashier
The Children's Hospital Westmead
03.2019 - 02.2023
Team Member
Big W
08.2018 - 09.2019
Crew member
Mcdonalds
12.2017 - 08.2018
Higher School Certificate -
Moorebank High School
04.2014 - 01/2017