Summary
Overview
Work History
Education
Skills
Websites
Certification
Projects
Timeline
Generic

SINCHANA NARAYAN

Melbourne

Summary

Proactive Technical Analyst with a Master's in Business Analytics from Deakin University, specialized in Information Systems and Marketing Technology. Experienced in data analysis, project management, and IT support, with proven skills in improving processes and driving strategic decisions with a strong track record of excellent communication, organizational, and technical troubleshooting skills.

Overview

2
2
years of professional experience
4
4
Certifications

Work History

Technical Analyst Intern

World Vision
3 2024 - 6 2024
  • Improved project evaluation accuracy using data analytics
  • Advocated for data-driven problem-solving and process improvements, analyzing 100+ datasets
  • Conducted system and software maintenance for various devices
  • Maintained network infrastructure, including servers and routers
  • Provided first-level IT support, resolving issues swiftly
  • Documented all troubleshooting and support activities
  • Assisted project teams with technical tasks and provided remote IT support.

Technical Business Analyst

Worn Gundidj Aboriginal Co-operative Ltd
11.2023 - 01.2024
  • Conducted market analysis resulting in a 15% boost in sales for Aboriginal art products
  • Developed three strategic plans reflecting Aboriginal cultural values and improving community ties
  • Analyzed sales data from over 200 transactions to identify growth prospects, evaluate competitors, and make informed business decisions
  • Played a key role in maintaining and updating machine replacements and SOE.

Technical Customer Assistant / Project Management

GE Health Care
09.2021 - 06.2022
  • Managed helpdesk tickets, planning, and prioritizing tasks per service level agreements
  • Acted as the first point of contact for IT support, diagnosing and resolving IT issues
  • Evaluated 30+ suppliers for quality and pricing, achieving 10% cost savings
  • Negotiated contracts with 10 suppliers, ensuring favourable terms and conditions
  • Conducted ongoing maintenance, including system and software upgrades for all corporate and BYOD mobile devices
  • Provided technical support creating workflows and maintained them regularly
  • Assisted in the procurement process to purchase IT hardware from trusted vendors, ensuring timely deliveries
  • Provided technical assistance to project teams and undertook technical project roles when required
  • Clearly documented all troubleshooting support provided, including logging all requests and incidents
  • Fostered a positive and enthusiastic organizational culture.

Education

Master of Science in Business Analytics (STEM) Special. Information System and Marketing Technology -

Deakin University
Melbourne, VIC

Bachelor of Engineering in Electrical and Electronics - undefined

Nitte Meenakshi Institute of Technology
Bangalore, India

Skills

Microsoft Office Suite (Outlook, Excel, Word)

Certification

Advanced Microsoft Power BI

Projects

Airbnb Marketing Strategies, 04/2023, 

Analyzed 100,000+ property listings to visualize regional vs. city center locations, boosting revenue by 25% through strategic pricing., Conducted market basket analysis, leading to a 30% increase in bookings in regional areas., Compiled actionable insights into a report, enhancing marketing effectiveness by 15%. 


Portfolio Optimization using Decision Modelling, 05/2023, Employed linear, integer linear, and non-linear programming to optimize a diverse portfolio of 10 assets., Linear model consistently achieved 85% accuracy, while integer linear model showed limitations., Opted for 'minimize risk' non-linear model, ensuring balanced investment strategy., Decision aligned portfolio objectives with business goals, ensuring superior performance and risk mitigation.


 Advanced AI Solutions for Business Clients, 08/2023, Developed predictive models using MLP, CNN, and RNN for real estate pricing, pest identification, and weather forecasting., Real Estate: Achieved 85% accuracy in price forecasting, boosting revenue by 25%., Pest Control: Attained 90% accuracy in pest identification, reducing crop damage by 30%., Weather Forecasting: Improved accuracy by 20%, enhancing forecast reliability. 


Cybersecurity Projects Utilizing WEKA Tool, 10/2023, Implemented machine learning algorithms in WEKA to detect and mitigate cybersecurity threats., Utilized WEKA's data preprocessing and feature selection capabilities to enhance model accuracy., Generated actionable insights and recommendations for enhancing cybersecurity measures based on WEKA analysis. 


Healthcare Dashboard Development, 11/2022, Developed interactive PowerBI dashboards, improving data accessibility and accuracy by 20%., Translated complex metrics into intuitive visualizations, reducing response time by 25%., Consolidated reports into dynamic dashboards, increasing stakeholder satisfaction by 30%., Produced detailed technical report, enhancing organizational transparency.

Timeline

Technical Business Analyst

Worn Gundidj Aboriginal Co-operative Ltd
11.2023 - 01.2024

Technical Customer Assistant / Project Management

GE Health Care
09.2021 - 06.2022

Technical Analyst Intern

World Vision
3 2024 - 6 2024

Master of Science in Business Analytics (STEM) Special. Information System and Marketing Technology -

Deakin University

Bachelor of Engineering in Electrical and Electronics - undefined

Nitte Meenakshi Institute of Technology
SINCHANA NARAYAN