Hi, I’m
Saras Wulandari
Sales Consultant
Kingsgrove,NSW
I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.
- Maya Angelou
Summary
Focused Sales Consultant providing exciting product demonstrations and convincing leads to purchase. Detailed, quick-paced and true team player. Pursuing new sales-driven role where hard work and dedication will be highly valued.
Motivated individual with experience in customer service and sales. Skilled in building customer relationship and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Considered punctual and driven. Motivated to learn and grow, excel in customer service and retail association.
Overview
10
years of professional experience
1
Language
Work History
Heinemann Tax & Duty Free
Sales Consultant
05.2023 - Current
Job overview
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Maintained organized, presentable merchandise to drive continuous sales.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Stayed knowledgeable on latest product innovations and technological advancements through continuous training.
Mascot Kebab
Cashier
03.2021 - 02.2022
Job overview
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
Optic Samudra
Customer Service Representative
07.2019 - 02.2020
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Communicated with vendors regarding backorder availability, future inventory and special orders.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Provided primary customer support to internal and external customers.
PT Alcomex Indo
Sales Marketing Executive
08.2013 - 06.2019
Job overview
- Created documentation outlining research findings for use by project managers, customers and other marketing staff to make accurate decisions about future plans.
- Developed technical and non-technical marketing presentations, public relations campaigns, articles and newsletters.
Education
Paramadina University, South Jakarta
Diploma from Communications Technologies
06.2016
Skills
- Reliable and Responsible
- Payment Processing
- Cleaning and Sanitizing
- Customer Transactions
- Personable and friendly communications
- Product and Service Knowledge
- Customer Oversight
- Sales and Marketing
- Consultative Selling Techniques
Timeline
Sales Consultant
Heinemann Tax & Duty Free
05.2023 - Current
Cashier
Mascot Kebab
03.2021 - 02.2022
Customer Service Representative
Optic Samudra
07.2019 - 02.2020
Sales Marketing Executive
PT Alcomex Indo
08.2013 - 06.2019
Paramadina University
Diploma from Communications Technologies
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