Overview
Work History
Education
Hi, I’m

Sindi Wulandari

Training Specialist
Liverpool,NSW
Fall seven times; stand up eight.
Japanese proverb

Overview

12
years of professional experience

Work History

Heinemann Tax & Duty Free

Training Specialist
09.2025 - Current

Job overview

  • Developed and implemented training programs to enhance employee performance and skillsets.
  • Facilitated workshops and seminars to promote continuous learning and professional development.
  • Assessed training needs through surveys and feedback to tailor programs effectively.
  • Collaborated with management to align training initiatives with organizational goals and objectives.
  • Conducted orientation sessions to assess skill levels and areas of strength and weakness.
  • Facilitated virtual, in-person and blended learning sessions.

Heinemann Tax & Duty Free
Mascot, NSW

Sales Associate
05.2023 - 09.2025

Job overview

  • Implemented efficient checkout procedures, reducing wait times and improving transaction accuracy.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Optic Samudra
Bekasi , Jawa Barat

Customer Service Representative
07.2019 - 02.2020

Job overview

  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Communicated with vendors regarding backorder availability, future inventory and special orders.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Provided primary customer support to internal and external customers.

PT Alcomex Indo
Bekasi, Jawa Barat

Marketing
08.2013 - 06.2019

Job overview

  • Created documentation outlining research findings for use by project managers, customers and other marketing staff to make accurate decisions about future plans.
  • Developed technical and non-technical marketing presentations, public relations campaigns, articles and newsletters.

Education

Paramadina University
South Jakarta

Diploma from Communications Technologies
06.2016

SMA Negeri 2 Bekasi
Bekasi

High School Diploma
06.2012

Similar Profiles

CREATE PROFILE
Sindi WulandariTraining Specialist