Sindous Elhawli

For Myers, I oversee inbound and outbound calls as well as emails. I assist clients with questions about their online purchases as well as any grievances or criticisms they might have regarding their purchases or experiences in store.

• Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
• Streamlined call flow processes for more efficient response times and increased productivity.
• Improved first-call resolution rates with thorough issue analysis and effective problem-solving techniques.
• Managed high call volumes while providing exceptional customer support and maintaining professional composure.
• Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.

• Enhanced customer satisfaction by providing efficient and accurate order processing.
• Streamlined payment transactions for quicker service using cash registers and POS systems.
• Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
• Assisted with inventory management, resulting in reduced food waste and improved stock rotation.
• Collaborated with team members to provide exceptional customer service during peak hours.
• Trained new employees on proper cash handling procedures and point-of-sale technology use, improving staff productivity levels.

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
• Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
• Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
• Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
• Contributed to maintaining a positive work environment by fostering effective communication among team members.
• Upheld health and safety standards by regularly cleaning cooking equipment, utensils, and surfaces throughout the establishment.