Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
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Sindy Si Yan Sim

Sunnybank,Queensland

Summary

Highly motivated with a desire to take on new challenges. Possessing a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Piano Teacher

Sono School of Music
Springfield, Ipswich, QLD
10.2023 - Current
  • Organised and implemented personalised lesson plans according to student's needs, abilities, and interests.
  • Collaboration with parents to discuss the development of their child's musical skillset.
  • Maintained accurate records of student attendance and progress reports.
  • Assisted in preparing students for recitals or AMEB examinations.
  • Encouraged students to explore different styles of music, such as classical, jazz, blues, and pop.
  • Emboldened students with new confidence by using positive reinforcement

Receptionist

French Toast Language Centre
Singapore
01.2022 - 02.2023
  • Greeted visitors and provided them with assistance.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Investigated and analyzed client complaints to identify and resolve issues.
  • Trained new hires in their roles

Online Internship

COREmpower
Melbourne, VIC
02.2022 - 07.2022
  • Internship as part of University Psychology honours programme
  • Worked with CEO to aid in development of mental health application
  • Collaborated with other professionals to develop treatment plans tailored to the company's framework model
  • Researching and utilising evidence-based treatments such as Cognitive Behavioral Therapy
  • Beta-testing the product as a consumer and providing critical feedback

Nurse Assistant

Doctor's Clinic and Surgery
Singapore
01.2021 - 01.2022
  • Greeted customers upon arrival
  • Answered patient enquiries and phone calls
  • Organised paperwork related to patient records, such as lab results or doctor's orders.
  • Organized and maintained patient profiles in the computer system.
  • Helped maintain a safe environment by adhering to infection control protocols such as handwashing techniques before touching any patient or equipment.
  • Stayed informed and up-to-date on the ever-changing COVID-19 restrictions

Education

Bachelor of Psychological Science (honours)

University of Queensland
Brisbane, QLD
12-2023

GCE 'O' Levels -

Bukit Batok Secondary School
Singapore
12-2016

Primary School Leaving Examination (PSLE) -

De La Salle Primary School
Singapore
12-2012

Skills

  • Empathy Development
  • Self-reflection
  • Independent judgement
  • Organization
  • Research proficiency
  • Client rapport building
  • Proficient in Microsoft Word, Powerpoint and Excel
  • Critical Thinking
  • Teamwork and Collaboration
  • Interpersonal Skills
  • Individual Education Plans

Certification

  • Possession of a Blue Card

Languages

English
Native/ Bilingual
Chinese (Mandarin)
Professional
Japanese
Limited

Affiliations

Volunteer history

St Luke’s Eldercare centre, 2022-2023 (Singapore).

  • Volunteered as a befriender at an elder care centre for patients with dementia

Crisis helpline volunteer training, current (Brisbane)

  • completing training to be a certified crisis helpline professional

Timeline

Piano Teacher

Sono School of Music
10.2023 - Current

Online Internship

COREmpower
02.2022 - 07.2022

Receptionist

French Toast Language Centre
01.2022 - 02.2023

Nurse Assistant

Doctor's Clinic and Surgery
01.2021 - 01.2022

Bachelor of Psychological Science (honours)

University of Queensland

GCE 'O' Levels -

Bukit Batok Secondary School

Primary School Leaving Examination (PSLE) -

De La Salle Primary School
Sindy Si Yan Sim