Sinead Jordan
Perth,,WA
Summary
Customer-focused professional with experience in hospitality, customer service, and administration. Currently based in Perth, Western Australia, with hands-on experience in an administrative role supporting daily operations and client interactions. Recently completed the Traffic Controller Skill Set and Construction Induction Training (White Card), demonstrating a strong commitment to safety and compliance. Skilled at working in fast-paced environments while maintaining high service standards. Available for immediate start and open to temporary, contract, or permanent opportunities.
Overview
8
8
years of professional experience
Work history
Reception/Administration & Office Support
Perth Monumental Works
Redcliffe, Western Australia
2026.03 - Current
- Deliver professional front-of-house service, managing client interactions and first impressions.
- Handle high-volume calls and enquiries, ensuring efficient communication across the business.
- Manage invoicing, data entry, and document control with strong attention to detail.
- Coordinate schedules, appointments, and office operations to support team productivity.
- Provide administrative support across the business, improving workflow and day-to-day efficiency.
HR & Office Administrator
Jordan’s Furniture
Ballinamore, Leitrim
2025.07 - 2026.03
- Managed daily administrative operations including documentation control, scheduling, and internal communications, ensuring effective correspondence and document control.
- Maintained financial tracking systems, monitoring invoices and expenses for accurate reporting.
- Coordinated staff rotas to support HR planning and improve workforce efficiency.
- Assisted in drafting workplace policies, contributing to a compliant and well-structured environment.
Purchasing Officer
Encirc
Derrylin, Fermanagh
2023.08 - 2025.07
- Planned and coordinated procurement of materials and equipment across the UK, China, and Europe to ensure uninterrupted operations.
- Managed purchase requisitions, quotation requests, and purchase orders using SAP, SIP, Iquotes, and Salesforce, resolving invoice discrepancies.
- Liaised with international suppliers, negotiated terms, and ensured cost-effectiveness.
- Coordinated equipment transfers and maintained accurate procurement records to support operational continuity.
Front Office Receptionist
The Westville Hotel
Enniskillen, Fermanagh
2023.01 - 2023.08
- Coordinated guest bookings and enquiries for hotel, apartment, and restaurant services, utilising Hotsoft and Tablepath systems for seamless operations.
- Processed payments, managed requests, ensuring financial accuracy.
- Resolved guest concerns professionally while coordinating with teams to support smooth daily operations.
Front Office Receptionist
Cavan Crystal Hotel
Cavan
2021.06 - 2023.01
- Delivered high-standard guest service during check-in/out and managed bookings using Hotsoft.
- Handled payments, calls, and daily register reconciliation accurately.
- Resolved guest concerns promptly while supporting front desk administration and daily operations.
Barista / Cafe Assistant
Sweet Geranium Cafe & Bakery
Drumshanbo, Leitrim
2018.08 - 2020.08
- Prepared coffee and beverages while providing friendly front-of-house service in a fast-paced cafe environment.
- Managed opening and closing procedures, including cash handling, register reconciliation, and end-of-day reporting.
- Handled customer orders, transactions, and enquiries while maintaining high service standards.
Education
CPCWHS1001 - White Card
Licenses 4 Work
Malaga, Western Australia 04/2026 -
Traffic Management
Licenses 4 Work
Malaga, Western Australia 04/2026 -
Bachelor of Arts (Hons) - Law with Criminal Justice
Atlantic Technological University
Donegal 09/2019 - 06/2023
Leaving Certificate -
Community School
Carrick-on-Shannon, LeitrimSkills
- Customer Service & Guest Experience
- Barista & Coffee Preparation
- Cash Handling & POS Systems
- Team Collaboration
- Conflict Resolution
- Time Management & Multitasking
- Problem Solving
- Adaptability in Fast-Paced Environments
- Attention to Detail
Legal Assistant (Work Experience)
Legal Assistant, 02/2022 - 05/2022
McGuigan Solicitors - Belturbet, Cavan
- Prepared and formatted legal correspondence and documentation accurately.
- Coordinated client appointments and maintained structured filing systems.
- Handled sensitive information with discretion and supported front-office administration.
PROFESSIONAL DEVELOPMENT
- Advanced Excel Training
- GDPR Awareness Training
- Ethical Procurement and Supply 2025
References
References available upon request.
Timeline
Reception/Administration & Office Support
Perth Monumental Works
2026.03 - Current
HR & Office Administrator
Jordan’s Furniture
2025.07 - 2026.03
Purchasing Officer
Encirc
2023.08 - 2025.07
Front Office Receptionist
The Westville Hotel
2023.01 - 2023.08
Front Office Receptionist
Cavan Crystal Hotel
2021.06 - 2023.01
Barista / Cafe Assistant
Sweet Geranium Cafe & Bakery
2018.08 - 2020.08
CPCWHS1001 - White Card
Licenses 4 Work
04/2026 -
Traffic Management
Licenses 4 Work
04/2026 -
Bachelor of Arts (Hons) - Law with Criminal Justice
Atlantic Technological University
09/2019 - 06/2023
Leaving Certificate -
Community School