Sinead Landy

• Customer based service, responsibility for preparing and serving a wide variety of food and coffee to cater for each individual
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Cleaned counters, machines, utensils, and seating areas daily.
• Handling of money and basic mathematics .
• ·Work as a team to achieve desired outcomes.
• Elevated customer loyalty by using strong communication abilities to resolve customer problems.
• Trained new team members with positive reinforcement and respectful, encouraging coaching.

Student Enrolled Nurse

• Worked alongside experienced nursing professionals to learn new procedures.
• Assisted with patient transfers, observing safety protocols to prevent damage to patient and self.
• Performed regular rounds to check on well-being of patients.
• Assessed care needs of patients and families utilizing nursing process.

Opal Healthcare Springwood Terrace Care Community

(June 2022-July 2022) - 120 Hours

General and Dementia ward duties:

• Assisting in the delivery of resident’s care in the aged-care environment.
• Working under direct and indirect supervision of the Registered Nurse, reporting and communication with interprofessional team members.
• General observations, neurological and neurovascular observations.
• Five moments of Hand Hygiene
• Assistance with patient hygiene, cares, feeding and mobility including floor hoist and standing hoist, bed making.
• Restocking and tidying of ward and resident’s rooms.

Mater Private Hospital - Ward 10 East Surgical

(November 2022-December 2022) - 120 Hours

General Duties:

• Working under direct and indirect supervision of the Registered Nurse, reporting and communication with interprofessional team members.
• Care of pre- and post-surgical patients
• Five moments of Hand Hygiene and infectious precautions.
• Patient loads of 2-4 patients.
• Performing post-surgical and general observations, neurological and neurovascular observations
• Medication administration including Intravenous, intramuscular, subcutaneous, oral, topical, sublingual, buccal, rectal and vaginal.
• Care of indwelling catheters – Recording output, changing bags and emptying urinary bags.
• Mobilisation of patients, hygiene cares and tidying of rooms and ward.
• Strict urine output and fluid balance documentation, bladder scanning, Trial of voids
• Care of abdominoplasties, rhinoplasties and breast reductions.
• Care of bellovac drains- recording output

Queensland Children's Hospital - Ward 10A Medical

(5th June 2023-18th June 2023)

• Working under direct and indirect supervision of the Registered Nurse, reporting and communication with interprofessional team members.
• Detecting of deteriorating patients using Queensland Children’s Early Warning Tool (CEWT).
• Five moments of Hand hygiene and infectious precautions
• Developing communication skills with children of all ages and their guardians.
• Care of children with Type 1 Diabetes Mellittus, Cystic Fibrosis, Chronic Asthma and other respiratory illnesses.
• Medication administration including intravenous, subcutaneous, oral, topical, sublingual and rectal.

Mater Mothers Hospital - Ward MM8 Post Natal

(18th June 2023-9th July 2023)

• ·Working under direct and indirect supervision of the Registered Nurse/Midwife, reporting and communication with interprofessional team members.
• Five moments of Hand hygiene
• Care of new mothers and their baby’s in the first days of life.
• Detection of deterioration for mothers and babies using Queensland Post-natal Maternity Early Warning Tool (MEWT) and Neonatal Early Warning Tool (NEWT).
• General cares for both mother and baby.
• Removal of indwelling catheters.

Mater Private Hospital - Ward 10 North Colorectal Surgical

(18th June 2023-9th July 2023)

· Working under direct and indirect supervision of the Registered Nurse, reporting and communication with interprofessional team members.

· Patient loads of 2-5 patients.

· Five moments of Hand hygiene

· Care of post-surgical patients, general cares, mobilisation and activities of daily living.

· Care of colostomies and colostomy bags, Nasogastric (NG) tubes, Nasojejunal (NJ) tubes, bellovac drains and indwelling catheters.

· Medication administration -all routes

• Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
• Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
• Implemented performance reviews.
• Built relationships with customers and community to establish long-term business growth.

• Trained other employees in customer service, food safety, and performance requirements with correct procedures for all areas of operations.
• Set positive example for team members by providing high-quality, efficient service.
• Taught new team members correct procedures for all areas of operations.
• Greeted customers with smile and provided friendly professional service.
• Providing feedback to staff regarding training and areas of improvement.