Summary
Overview
Work History
Education
Skills
References
Timeline
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Sinead Madden

Brisbane,QLD

Summary

Energetic and motivated professional with a proven track record in Quality Assurance within the fast-paced pharmaceutical industry. Known for being hardworking, reliable, and an excellent communicator. Possess strong teamwork, interpersonal, and organizational skills with a knack for problem-solving and rapport building. A dedicated multitasker who embraces challenges with enthusiasm and a commitment to continuous learning and skill development. Seeking an administrative role to leverage my extensive experience and proactive attitude in a dynamic environment.

Overview

8
8
years of professional experience

Work History

Quality Assurance Specialist

Regeneron Pharamceuticals
06.2020 - 04.2024
  • Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
  • Liaised between quality control and other departments and contractors, providing project updates and consultation.
  • I was responsible for conducting final checks of manufacturing records and analyzing bulk documentation to ensure that products met quality standards. This rigorous review process ensured that only compliant products were released to the approved market.
  • Drafted technical documents such as deviation reports, testing protocol and trend analyses.
  • Created testing protocols to be used across product lines.
  • Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
  • Recorded and organized test data for report generation and analysis.
  • Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.
  • Inspected items and compared against standards to meet regulatory requirements.
  • Conducted data review and followed standard practices to find solutions.
  • Collected and analyzed data to measure effectiveness of quality control processes.
  • Conducted detailed inspections and audits to maintain high-quality production standards.
  • Coordinated with cross-functional teams to address quality issues and implement corrective actions.
  • Developed and maintained comprehensive documentation and reports for quality control processes.
  • Facilitated training sessions to enhance team knowledge on quality procedures and best practices.
  • Performed risk assessments on potential new projects, helping management make informed decisions about resource allocation and project priorities.
  • Documented and reported quality assurance outcomes, providing actionable insights for product development teams.
  • Mentored junior QA specialists, fostering a culture of continuous learning and professional growth.

Assistant Cafe Manager

Verona Restaurant and Cafe
08.2016 - 12.2019
  • Received Employee of the Year in 2018 for my enthusiastic and dedicated work ethic.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Trained cafe employees to consistently exceed customers' expectations and provide superior service.
  • Led team meetings to foster open communication among staff members, improving morale and teamwork.
  • Developed strong relationships with regular customers, contributing to a loyal clientele base that ensured consistent business growth.
  • Responsible for answering the phone for any collection, reservations and customer queries. This has enhanced my verbal communication skills.
  • Responsible of organising group bookings. This has improved my time management and organisation skills.
  • Experience dealing with customer issues using a calm and effective approach. This has taught me to handle conflict in a professional manner.

Education

Bachelor of Science - Bioscience

University of Limerick
Limerick, Ireland
05.2020

Skills

  • File Management
  • Problem-solving skills
  • Customer Service
  • Internal Audits
  • Team Leadership
  • Decision-Making
  • Team Collaboration
  • Documentation And Reporting
  • Analytical Thinking
  • Data Analysis
  • Technical Documentation
  • Technical reporting

References

REFERENCES AVAILABLE UPON REQUEST

Timeline

Quality Assurance Specialist

Regeneron Pharamceuticals
06.2020 - 04.2024

Assistant Cafe Manager

Verona Restaurant and Cafe
08.2016 - 12.2019

Bachelor of Science - Bioscience

University of Limerick

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Sinead Madden