Summary
Overview
Work History
Education
Skills
References
Personal Information
Workstatus
Affiliations
Certification
Timeline
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Sinqobile Sarah Mpofu

Epsom, Bendigo,Australia

Summary

Results-driven Accounts Receivable Specialist with extensive experience in financial services and collections across diverse sectors. Proven track record of achieving high customer satisfaction ratings through strong analytical skills and a commitment to service excellence. Skilled in resolving complex financial issues while maintaining operational efficiency. Aiming to further enhance administrative processes and contribute to organizational success.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Senior Accounts Receivable Clerk

Auto Industrial (Pty) Ltd
Johannesburg, South Africa
04.2022 - 10.2022
  • Reviewed and processed customer payments for accuracy and completeness.
  • Prepared monthly statements to customers, including payment reminders and past due notices.
  • Maintained accurate records of accounts receivable transactions in the accounting system.
  • Researched discrepancies between customer invoices and payments received.
  • Managed timely invoicing of clients and ensured accurate billing details.
  • Provided detailed reports and analyses to management regarding receivables status.
  • Communicated effectively with clients to ensure timely collections.
  • Enhanced customer satisfaction through prompt and courteous handling of all inquiries and complaints.

Senior Debtors Clerk

Maxidor SA (Pty) Ltd
Johannesburg, South Africa
04.2015 - 02.2022
  • Conduct daily processing of financial transactions.
  • Oversaw nationwide invoicing processes.
  • Posted customer payments in general ledgers.
  • Reconcile daily accounts receivable batches.
  • Maintain confidentiality and privacy of financial records for organization and clients.
  • Gather and provide feedback to directors on sales, production and invoice data.
  • Assisted customers with inquiries and complaints in a professional manner.
  • Processed payments, refunds, and exchanges accurately and efficiently.
  • Operated cash register to process cash, check, and credit card transactions.
  • Organized and maintained filing systems for confidential documents.

Office Administrator

Maxidor SA (Pty) Ltd
Johannesburg, South Africa
04.2008 - 03.2015
  • Ensured timely completion of deliveries.
  • Conducted media scans assessing work opportunities.
  • Onboarded new clients onto Pastel system.
  • Provided administrative assistance to on-site teams.
  • Consistently monitored material stock levels.
  • Ensure high quality by performing thorough product checks.
  • Reviewed new orders prior to production for accuracy.
  • Processed and managed job cards efficiently.
  • Resolved client issues efficiently.
  • Screened incoming phone calls.
  • Generated monthly data for end-of-month reports.
  • Coordinated and managed daily administrative operations of the office.
  • Organized and maintained filing systems, including electronic databases and records.

Senior Electrician/Technician (Western Region)

Zimbabwe Electricity Distribution Company
Bulawayo, Zimbabwe
01.2004 - 03.2008
  • Installed and maintained electrical systems, equipment, and components to required specifications.
  • Troubleshot and repaired malfunctioning systems, apparatus, and electrical components using test equipment.
  • Executed preventative maintenance on electrical systems.
  • Ensured safety compliance by following trade codes and regulations.
  • Performed regular assessments of electrical systems, equipment, and components to detect potential dangers or malfunctions.
  • Offered technical support to department electricians.
  • Maintained adherence to local building codes during new wiring installations.

Education

Bachelor of Business Administration Degree -

Management College of Southern Africa
01.2015

National Certificate in Electrical Engineering -

Bulawayo Westgate Technical College
01.2002

A' Levels - Physics, Mathematics, Chemistry

01.1998

9 O' Levels - Human and Social Biology, Geography, Religious Education, Ndebele language, English language, Mathematics, Literature in English, Physics and Chemistry, Food and Nutrition

01.1996

Skills

  • Office Administration
  • Receivables Process Management
  • Effective Time Management
  • Pastel System Management
  • Aging reports analysis
  • Proficient Verbal and Written Communication
  • Detail Orientation
  • Financial statement preparation
  • Customer Support
  • Confidentiality

References

References on Request

Personal Information

  • Gender: Female
  • Nationality: Zimbabwean

Workstatus

Valid Work Visa

Affiliations

  • Online life coaching
  • Women's emotional healing and empowerment online platform

Certification

  • Drivers Licence 2003
  • Class 1 Electrician: Certificate of Skilled Worker 2004
  • 33KV Operation Authourisation

Timeline

Senior Accounts Receivable Clerk

Auto Industrial (Pty) Ltd
04.2022 - 10.2022

Senior Debtors Clerk

Maxidor SA (Pty) Ltd
04.2015 - 02.2022

Office Administrator

Maxidor SA (Pty) Ltd
04.2008 - 03.2015

Senior Electrician/Technician (Western Region)

Zimbabwe Electricity Distribution Company
01.2004 - 03.2008

Bachelor of Business Administration Degree -

Management College of Southern Africa

National Certificate in Electrical Engineering -

Bulawayo Westgate Technical College

A' Levels - Physics, Mathematics, Chemistry

9 O' Levels - Human and Social Biology, Geography, Religious Education, Ndebele language, English language, Mathematics, Literature in English, Physics and Chemistry, Food and Nutrition

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Sinqobile Sarah Mpofu