Sinthia Tabassum
Environmental Graduate
Adelaide,SA
Summary
Environmental Science and Environmental Policy graduate with over three years of experience coordinating environmental and sustainability programs, stakeholder engagement initiatives, environmental monitoring activities, technical reporting, and project delivery. Strong understanding of environmental risk assessment, environmental governance, compliance frameworks, environmental impact assessment and sustainability planning. Experienced in collecting and interpreting environmental data, supporting field-based activities, engaging with community and government stakeholders, and delivering projects within complex multi-stakeholder environments. Seeking to build a career in environmental consulting, contaminated land assessment, environmental monitoring, and environmental risk management.
Overview
5
5
years of professional experience
Work History
Assistant Program Manager
The Earth
Dhaka
2021.03 - 2024.01
- Coordinated environmental sustainability initiatives focused on plastic waste reduction, environmental awareness, and community-based resource recovery within environmentally sensitive coastal regions.
- Supported environmental compliance and reporting activities by maintaining project documentation, tracking program outcomes, and assisting with operational reporting requirements.
- Conducted stakeholder consultation with community groups, local authorities, NGOs, and program partners to support environmentally responsible project delivery.
- Collected, organised, and interpreted environmental and operational information to support program evaluation and evidence-based recommendations.
- Assisted with implementation of environmental risk mitigation initiatives through community engagement, waste management planning, and sustainability awareness activities.
- Supported field-based environmental activities, including site visits, monitoring coordination, stakeholder engagement sessions, and environmental awareness campaigns.
- Coordinated multiple project activities simultaneously while ensuring timelines, reporting obligations, and stakeholder requirements were met.
- Contributed to sustainability-focused initiatives aligned with UN Sustainable Development Goals (SDGs), supporting long-term environmental and community outcomes.
- NGO focused on environmental sustainability initiatives.
Customer Experience Agent
SIXT Car Rental
Adelaide, SA
2025.10 - Current
- Managed high volumes of customer requests, bookings, documentation, and service enquiries within a fast-paced, compliance-driven operational environment.
- Provided clear and accurate information to customers regarding policies, procedures, agreements, and service requirements while maintaining high customer satisfaction standards.
- Coordinated multiple concurrent cases and operational priorities, ensuring timely resolution of customer issues and accurate record management.
- Maintained strict attention to detail when reviewing customer documentation, identity verification, agreements, and compliance requirements.
- Worked collaboratively with operational teams to manage scheduling, logistics, and service delivery outcomes during high-pressure periods.
- Applied problem-solving and communication skills to resolve customer concerns efficiently while maintaining professionalism and service quality.
- Car rental service operating at Adelaide Airport.
Sales Associate
Beacon Lighting
Mile End, SA
2024.10 - 2025.10
- Promoted energy-efficient products, supporting environmentally responsible purchasing decisions.
- Maintained accurate stock and system data, ensuring operational reliability.
- Delivered consistent performance in a fast-paced, team-oriented environment.
Education
Master of Environmental Policy and Management - Environmental Impact Assessment (EIA), Public Policy & Governance, Climate Change Adaptation, Environmental Planning & Policy Analysis
University of Adelaide
01.2025
Bachelor of Environmental Science - Conservation & Sustainability
North South University
01.2021
Skills
- Environmental Approvals
- Environmental Planning
- Environmental Impact Assessment (EIA)
- Environmental Monitoring & Field Support
- Environmental Compliance & Governance
- Environmental Risk Assessment
- Stakeholder & Community Engagement
- Sustainability & Waste Management
- Environmental & Policy Research
- GIS & Online Mapping Systems (Foundational Knowledge)
- Technical & Policy Report Writing
Relevant Academic And Policy Projects
Comparative Waste Management Policy Assessment – Dhaka & Adelaide
• Evaluated environmental governance and compliance frameworks across municipal waste systems.
• Identified regulatory gaps and developed recommendations aligned with best-practice environmental management.
Urban Sustainability & Climate Resilience Assessment – Copenhagen
• Assessed environmental performance indicators relating to waste, transport and energy systems.
• Developed recommendations supporting sustainable infrastructure and environmental planning.
Certifications And Awards
- Adelaide Graduate Award, University of Adelaide, 2025
- Professional Development Program: Educational Goal Setting & Growth Mindset, DISA, 2023
- Clean Air & Renewable Energy for Bangladesh, Youth for CARE, 2022
Volunteer Experience
International Peer Mentor, University of Adelaide, International Student Support, 2024-2025
- Supported international students transitioning into academic and cultural life in Australia by facilitating access to university services and fostering peer connection and inclusion.
Movers Facilitator, UNDP Bangladesh, Movers Programme, 2022-2023
- Delivered workshops on the United Nations Sustainable Development Goals (SDGs), supporting youth engagement, leadership development, and sustainability awareness.
References
Available upon request
Timeline
Customer Experience Agent
SIXT Car Rental
2025.10 - Current
Sales Associate
Beacon Lighting
2024.10 - 2025.10
Assistant Program Manager
The Earth
2021.03 - 2024.01
Master of Environmental Policy and Management - Environmental Impact Assessment (EIA), Public Policy & Governance, Climate Change Adaptation, Environmental Planning & Policy Analysis
University of Adelaide
Bachelor of Environmental Science - Conservation & Sustainability
North South University