Sinthideth Keomalavong

Warehouse Manager

MJS Electrical Products & Supplies

Fairfield East, NSW

07.2016 - Current

Utilized inventory management software to track stock levels and maintain accurate records.
Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Examined invoices and shipping manifests for conformity to tariff and customs regulations.
Resolved customer complaints related to product quality or delivery issues.
Implemented and planned warehouse safety and security programs and activities.
Developed strategies to optimize workflow processes in order to maximize productivity.
Processed requests and supply orders and pulled materials to successfully prepare orders.
Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
Monitored staff performance, identified areas for improvement, and provided training as needed.
Handled departmental scheduling to maintain proper staffing for shifts.
Established transportation cost standards and economical shipping practices.
Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
Directed investigations to verify and resolve customer or shipper complaints.
Supervised activities of workers engaged in receiving, storing and shipping products or materials.
Prepared inventory for shipment by attaching tags and labels.
Operated forklifts to fill or empty overhead spaces.
Generated warehouse shipping documents, packing lists and invoices.
Ensured that all orders were accurately fulfilled in a timely manner.
Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
Assisted with customer requests and answered questions to improve satisfaction.
Understood and followed oral and written directions.