Sin Ting Yan
Sunnybank,QLD
Summary
Recent graduate with a solid foundation in pastry. Gained valuable hands-on experience through academic projects and internships. Demonstrated ability to work effectively in a team, solve problems, and manage time efficiently. Eager to embark on a career and make meaningful contributions to the industry with unwavering commitment and drive.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Director of the Shop
Hoya Chicken
01.2022 - 12.2022
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
Pastry Chef
Rydges South Bank Brisbane
01.2022 - 12.2022
- Produced allergy-friendly gluten-, dairy- and egg-free variations of classic recipes.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Developed cross-functional relationships with other departments, ensuring smooth operations and timely completion of tasks during special events or peak business hours.
- Effectively managed multiple tasks simultaneously during high-volume periods, maintaining consistent quality across all products.
- Enhanced customer satisfaction by creating visually appealing and delicious pastries.
Shop Manager
BoBa Chicken Westfield Garden City
01.2019 - 12.2022
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
A Barista
Bonbons Bakery, Toombul Shopping Centre
01.2018 - 12.2019
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Operated espresso machines and commercial coffee brewers to create beverages.
Education
Advanced Diploma - Hospitality Management
Le Cordon Bleu
Brisbane, QLD01-2023
Cert IV - Patisserie
Le Cordon Bleu
Brisbane, QLD01-2023
Skills
- Food Handling Competence
- Advanced Pastry Techniques
- Dessert Craftsmanship
- Proficient Sanitation Techniques
- Expertise in Allergen Safety Practices
- Dining Service Experience
Languages
English
Chinese
Cantonese
Personal Information
Visa: Temporary Graduate visa
Certification
SITSS00069 Food safety Supervision Skill
Timeline
Director of the Shop
Hoya Chicken
01.2022 - 12.2022
Pastry Chef
Rydges South Bank Brisbane
01.2022 - 12.2022
Shop Manager
BoBa Chicken Westfield Garden City
01.2019 - 12.2022
A Barista
Bonbons Bakery, Toombul Shopping Centre
01.2018 - 12.2019
Advanced Diploma - Hospitality Management
Le Cordon Bleu
Cert IV - Patisserie
Le Cordon Bleu
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