Sin Ting, Sandy Lam
Indooroopilly
Summary
Versatile and motivated professional with a Bachelor of Arts in Korean and Linguistics from The University of Queensland. Experienced in customer service and administrative support, with strong communication and problem-solving skills developed through both work and study. Fluent in Cantonese, Mandarin, English, and Korean, with the ability to engage effectively with people from diverse backgrounds. Adaptable, quick to learn, and committed to delivering high-quality results in any role.
Overview
5
5
years of professional experience
Work History
Cafe Waitress
CoCo Espresso
11.2023 - 02.2024
- Delivered friendly and efficient customer service in a busy café environment
- Took orders, served food and drinks, and handled cash/POS transactions accurately
- Maintained cleanliness and assisted with daily operations such as stock and closing duties
- Worked collaboratively with the team to ensure smooth service and a welcoming atmosphere
Jewelry Sales Associate
Charmaine Eternity Co., Ltd
11.2020 - 05.2022
- Maintained an organized and clean store environment, including dusting displays regularly.
- Performed daily opening and closing procedures such as counting cash drawers and setting alarms.
- Demonstrated product knowledge to answer customer questions and inquiries.
- Assisted customers with jewelry selection, providing product knowledge and personalized service.
- Educated customers on jewelry care and maintenance, fostering long-term relationships and repeat business.
Form Filling Assistant
Hong Kong Jewelry & Gem Fair
06.2019 - 06.2019
- Help people filling up forms and doing registration
- Answer questions concerning to the exhibition
- Managed communication between exhibitors and event organizers to ensure smooth operations.
- Organized attendee registration processes, enhancing efficiency through streamlined workflows.
Education
Bachelor of Arts - Korean, Linguistic
University of Queensland
Saint Lucia, QLD08-2025
Skills
- Microsoft Word
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
- HTML, CSS, SQL
Languages
English
Full Professional
Chinese (Mandarin)
Full Professional
Chinese (Cantonese)
Native/ Bilingual
Korean
Professional
Timeline
Cafe Waitress
CoCo Espresso
11.2023 - 02.2024
Jewelry Sales Associate
Charmaine Eternity Co., Ltd
11.2020 - 05.2022
Form Filling Assistant
Hong Kong Jewelry & Gem Fair
06.2019 - 06.2019
Bachelor of Arts - Korean, Linguistic
University of Queensland
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