Sin Yuan Ng

Tenant Relations Property Maintenance & Inspections, Administrative Duties

Tasks include but not limited to:

• Respond to tenant inquiries, complaints, and service requests in a timely manner
• Assist in resolving tenant disputes professionally and effectively
• Conduct move-in/move-out inspections and prepare related documentation
• Schedule and oversee regular property maintenance and repairs
• Conduct property inspections to ensure compliance with safety and maintenance standards
• Coordinate with contractors, vendors, and maintenance staff
• Track and follow up on work orders and maintenance requests
• Assist in preparing reports for property owners or managers
• Conduct property tours for prospective tenants
• Assist with onboarding new tenants

• Provided mathematics tutoring for primary and lower secondary students, supporting foundational numeracy, algebra, geometry, and problem-solving skills.
• Provided constructive feedback to help students refine their problem-solving approaches and build strong foundational skills.
• Enhanced student understanding by incorporating real-world examples in tutoring sessions.
• Prepared high school students for college-level mathematics coursework, instilling crucial analytical skills needed for advanced studies.
• Boosted student confidence through individualized attention and tailored lesson plans, step-by-step instruction, reflecting mentorship and the ability to support others in technical learning environments.
• Established trust with clients, resulting in long-term relationships and numerous referrals from satisfied families.
• Maintained consistent engagement with students and parents, developing interpersonal and stakeholder communication skills essential in collaborative engineering teams.

• Tasks include but not limited to:
• Managing customers’ requests in a professional manner especially during peak hours.
• Preparing orders with time pressure without compromising on the food quality. A slight mistake would hold up the whole production line, hence delaying the orders.

Household & Property Management

• Project & Time Management: Effectively coordinated complex household schedules and managed competing priorities—skills directly applicable to engineering project timelines and task delegation.
• Analytical Problem-Solving: Applied structured thinking and creative solutions to address logistical and maintenance issues at home and in property management; mirrors engineering root cause analysis and troubleshooting.
• Budgeting & Resource Planning: Maintained strict household and property budgets, demonstrating financial discipline and resource optimization—critical in engineering cost control and planning.
• Technical Communication: Coordinated with service providers, tenants, and educational institutions with clarity and professionalism, paralleling the cross-functional communication required in engineering teams.
• Organization & Documentation: Maintained accurate financial records, rental agreements, and household logistics, reflecting strong organizational skills transferable to engineering documentation and compliance tracking.

• Assigned to support North West Shelf oil field (OKHA FPSO), which produces 50,000 bbl/day, on process engineering related matters.
• Assisted in getting PSV deviations through the Technical Change Management System to reinstate relief valve on the LP flare drum to stop flaring.
• Developed start-up procedure for the Export Gas Compressor and the Lift Gas Compressor.
• Organised a Procedural HAZOP for the Export Gas Compressor start-up procedures, including follow-up and closing all the action items.
• Managed and safeguard integrity of the gas export and gas lift flexible jumper through deviation control management.

• Worked as Production Support Process Engineer for Vincent Field with a total capacity of 250,000 bbl/day of total liquid and up to 100 MMscf/d of gas.
• Responsible for day-to-day monitoring of process conditions to ensure safe and continuous production to meet demand, including daily teleconference with Offshore.
• Collaborated with Production Chemist to develop a reverse demulsifier dosing exercise to lower the OIW level in the produced water to meet the overboard disposal limit without compromising on the BS&W in the crude rundown.
• Developed a H2S Management Plan for Vincent FPSO.
• Raised and managed modifications and deviations on the offshore facility in accordance to Technical Change Management System.

• The project costs USD 330 Million, which involved a wellhead platform tied back to BEDP-A (a drilling platform owned by JV partner) through a carbon steel pipeline and bridge-linked to BEP-A (a processing platform).
• Prepare CTR for Laila Conceptual Design and participate in tendering evaluation process.
• Review of the deliverables from the Design Consultant to ensure that they are in line with the Basis for Design, standards, design codes and philosophies.
• Manage design changes according to company’s Management of Change procedures and the challenges that come along the way.
• Manage the design consultants as well as discipline engineers to ensure the design contract is executed within schedule, cost and quality.

• Petai Deepwater Project
• Provided technical support for concept identification phase of Petai Deepwater Project
• Conducted and reviewed thermo-hydraulics analysis to identify potential hindrance to fluid flow (e.g. wax and hydrate problem). Proposed the most appropriate method to ensure smooth and continuous production throughout the field lifecycle to achieve maximum recovery. Analysis include:
• Optimisation of pipeline size
• Selection of cost effective pipeline insulation
• Flow assurance strategy
• Built an IPSM model to establish realistic production forecasts and the ultimate recovery of the reservoir. Evaluated the chemistry of Petai fluid, with support from SGSI fluid specialists. Coordinated inputs from various multi-disciplinary teams involving Production Chemist, Reservoir Engineer, Production Technology and Geomatics.

• Worked as Front End Process Engineer within an integrated project development team.
• Provided process engineering support for numerous projects starting from initial feasibility study, concept select/ narrowing to FID (Final Investment Decision) stage.
• Maximised project value through integrated reviews whilst ensuring internal and external stakeholders’ expectation are met.

1) D12 Wellhead Platform Development

• The project costs USD 206 Million, which involved a wellhead platform tied back to D35R-A (a riser platform owned by JV partner) through a carbon steel pipeline and bridge-linked to D35PG-A (a processing platform).
• Reviewed design consultant’s work on D12 inlet separator sizing, the peak blowdown rate of D12 on D35, and the proposed tie-in locations on D35.
• Contributed to the preparation of D12 Basis of Design.
• Maintained close communication with JV partner on the tie-in scope (weight and space requirements) required for D12 on D35 to enable integrated study to be carried out as there are various fields tying in to D35.
• Negotiated with JV partner on utilising existing equipment on D35 in order to reduce D12 development CAPEX.

2) F29 Field Development Plan

• Provided support for F29 Concept Select. Carried out various feasibility studies to select the most economical and yet technically feasible option.
• Carried out separator sizing exercise in order to assess the tie-in scope and space/weight requirements.
• Conducted a feasibility study of tying-in F29 production into F23 platform through a subsea riser slot. Ensured existing production facilities in F23 have sufficient ullage for F29 production.
• Carried out F29 C7+ Characterisation to determine the compositions of F29 fluids for future process simulation work and identified hydrate formation region to establish appropriate hydrate mitigation plan.

3) Selasih Subsea Development Project

• A project worth USD145 Million. The project scope involved a subsea well, with a CRA-clad tie in spool to be tied-in via a tee to the main pipeline connecting CPDR-A (Cili Padi offshore drilling platform) to F23R-A (an offshore processing platform).
• Conducted economics assessment to compare the cost of subsea versus platform option for Selasih development. Benchmark platform cost against recent platforms development in Shell.
• Conducted a study to debottleneck the Cili Padi field inlet separator to accommodate the extra liquid from Selasih field and proposed the most economical option to handle the extra liquid.

• Worked as Operation Support Process Engineer supporting two gas fields, F6 and F23, with a total combined gas production of 800MMscf/d.
• Responsible for day-to-day monitoring of process conditions on both fields to ensure safe and continuous production to meet demand.
• Process debottlenecking and optimisation of operations on both platforms.

1) Plant Change Proposal (PCP) Focal Point (2006-2007)

• Implemented changes to 10 offshore facilities and 2 onshore terminals as plant change proposal focal point. Coordinated inputs from various disciplines involving engineers, operations, technical authorities and finance. Provided technical support for process engineering related requests.
• Understand customers/stakeholders needs by constantly engaging them in discussions and ensure the delivery of exceptional customer service by responding to customer queries effectively and efficiently.
• Played an active role in assisting the roll-out of the new PCP procedures with continuous challenge on the workflow to ensure that the procedure is robust and effective.

2) Quality Assurance of F6, F23 and E11 produced water

• Conducted and managed a corrosion inhibitor (CI) optimisation exercise on the 3 gas fields (F6, F23 and E11) to lower the OIW level in the produced water.
• Analysed results and proposed the optimum injection rate without compromising the corrosion rate of the carbon steel flowlines. Maintained balance between corrosion inhibitor injections (optimum) whilst ensuring emulsion is minimised so that produced water has less than 30 mg/l of oil in water.
• Conducted a more extensive study on the oil droplet size distribution study in order to propose a suitable technology to further polish the produced water (as a long term solution).

3) F6 Nitrogen Generator Package to minimise venting

• Provided support as process engineer cum project engineer to minimise hydrocarbon emission by using nitrogen as purge gas.
• Involved in the detailed design and liaised with Control and Automation, Electrical, Mechanical and Structural Engineers to ensure consistent understanding on the design basis and requirements.
• Specified process safeguarding philosophies and established criteria in the pre-qualification of potential sources for the nitrogen skid and associated tie-in materials.
• Supported development of tender plan and invitation to bid. Carried out technical evaluations and presented the award recommendation paper to the tender board.
• Verified materials take-off list at the warehouse to ensure smooth implementation of the tie-in scope on the platform.