Siobhan Farley
Craigmore,SA
Summary
Commercial Cleaning/Customer Service professional delivering consistent satisfaction with high standard cleaning services.
Cleaner of the month August 2025
Overview
11
11
years of professional experience
Work History
Cleaner
Playford Tavern
08.2025 - Current
- Providing above and beyond cleaning services and ensuring consistent client satisfaction.
Cleaner
Brahma Lodge Hotel
11.2024 - Current
- As well as above and beyond cleaning services I provide exceptional customer service to patrons ensuring the best customer experience.
- Also providing assistance in communication between clients and management.
Customer Service
ISS Facility Services
11.2022 - Current
- Assisting customers with their enquiries in an empathetic, solutions focused manner.
- Building rapport with coworkers. Being of service to staff as well as patrons, receiving consistent positive feedback from management.
- Assisting in communication between clients and management to negotiate further contracts.
- Assisting in recruiting new team members.
- Providing professional training for new team members
Cleaner
Rose and Crown Hotel
06.2024 - 07.2025
Cleaner
Workskil Australia
03.2024 - 05.2025
Domestic Cleaner
Private residences
01.2015 - 01.2022
Personal Care Worker
Private patient
06.2017 - 05.2018
Education
Diploma - Human Resources - Behaviour and Diversity in the Workplace
Alison Online Learning
03.2024
Certificate III - Community Services
Alffie
South Australia09.2022
Diploma - Effective Human Resource Management
Alison Online Learning
06.2021
Certificate IV - Legal Services
TAFE SA
South Australia11.2004
Skills
- Adaptability
- Time Management
- Problem Solving
- Attention to detail
- Customer Service
- Resilience
Additional Information
- Reference for domestic cleaning - Adam Davey.
- Adam.davey@baesystems.au
Timeline
Cleaner
Playford Tavern
08.2025 - Current
Cleaner
Brahma Lodge Hotel
11.2024 - Current
Cleaner
Rose and Crown Hotel
06.2024 - 07.2025
Cleaner
Workskil Australia
03.2024 - 05.2025
Customer Service
ISS Facility Services
11.2022 - Current
Personal Care Worker
Private patient
06.2017 - 05.2018
Domestic Cleaner
Private residences
01.2015 - 01.2022
Diploma - Human Resources - Behaviour and Diversity in the Workplace
Alison Online Learning
Certificate III - Community Services
Alffie
Diploma - Effective Human Resource Management
Alison Online Learning
Certificate IV - Legal Services
TAFE SA