Siobhan Jackman
Blackburn
Summary
Empathetic and dedicated Personal Care Worker with extensive experience at Home Caring and Uniting AgeWell, excelling in compassionate and sensitive approach to caregiving . Achieved a significant increase in client satisfaction through personalized attention and empathetic communication. Skilled in fostering independence while ensuring safety and comfort, demonstrating a strong commitment to client relationship management and clinical documentation.
Passionate about improving well-being of others and providing compassionate treatment to clients.
Professional caregiver with high standard of care, prepared to meet diverse needs of clients. Extensive experience in providing personalized assistance and promoting client well-being. Collaborative team player known for reliability and adaptability, with strong skills in communication and empathy.
Overview
23
23
years of professional experience
Work History
Personal Care Worker/Personal Support Worker
Home Caring
06.2022 - 04.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Provided safe mobility support to help patients move around personal and public spaces.
- Developed trust-based relationships with both clients and their families through clear communication and empathetic caregiving approach.
- Enhanced client satisfaction by providing personalized care and attention to their daily needs.
- Facilitated transportation for clients to attend appointments, social events, or run errands as needed.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Personal Care Worker (PCW4)
Uniting AgeWell
04.2000 - 01.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Provided safe mobility support to help patients move around personal and public spaces.
- Developed trust-based relationships with both clients and their families through clear communication and empathetic caregiving approach.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Enhanced client satisfaction by providing personalized care and attention to their daily needs.
- Demonstrated respect for client privacy through discreet handling of sensitive information entrusted during care delivery.
- Supported clients in maintaining independence with assistance in mobility and ambulation.
- Prioritized safety measures within the home environment by identifying potential hazards and implementing preventive strategies.
- Provided compassionate companionship to clients, engaging in meaningful conversations and activities.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Remained alert to problems or health issues of clients and competently responded.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Collaborated with healthcare professionals to monitor client progress and adjust care plans accordingly.
- Documented vitals, behaviors, and medications in client medical records.
- Used company software and databases to maintain records of services performed and patient conditions.
- Participated in ongoing professional development to stay current on best practices for personal care work.
- Conferred with supervisor to discuss patient condition and medical care.
- Ensured timely administration of medications, adhering to prescribed schedules and dosages.
- Maintained accurate records of client information, including medical history, appointments, and daily activities.
- Managed time efficiently while multitasking between multiple clients'' diverse needs and schedules.
- Improved client''s overall well-being by assisting with personal hygiene tasks, such as bathing and grooming.
- Assisted patients with self-administered medications.
- Empowered clients by promoting self-care techniques and supporting them in achieving personal goals.
- Educated family members about proper care techniques and strategies to support their loved ones more effectively at home.
- Promoted a safe and comfortable living environment by performing light housekeeping duties.
- Contributed towards reducing hospital readmissions by closely monitoring client health conditions and promptly reporting concerns.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Built strong relationships with clients to deliver emotional support and companionship.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Completed regular check-ins and progress report for each client.
- Guided patients to restroom to support bladder and bowel relief requirements.
Education
Certificate IV in Aged Care (CHC40108)
Selmar Aged Care Education Institute
Melbourne03-2016
Bachelor of Arts - Arts/Police Study
Deakin University
Geelong, VIC04-1997
Skills
- Personal hygiene assistance
- Compassionate caregiving
- Client relationship management
- Behavioral management
- Vital signs monitoring
- Emotional support
- End-of-life care
- Clinical documentation
- First aid and CPR
- Dementia care
- Adaptive equipment use
- Privacy and confidentiality
- Medication management
- Care plan adherence
Uniting AgeWell Employee of the Year for Victoria 2018
Describes in her nomination as "the heart of Tanderra", Siobhan is appreciated by her colleagues, residents and families for her dedication, passion, kindness and warmth - and she truly makes a difference to people's lives. Siobhan is always ready to greet visitors and residents with a smile and never fails to recognise people on their special days.
Timeline
Personal Care Worker/Personal Support Worker
Home Caring
06.2022 - 04.2023
Personal Care Worker (PCW4)
Uniting AgeWell
04.2000 - 01.2022
Certificate IV in Aged Care (CHC40108)
Selmar Aged Care Education Institute
Bachelor of Arts - Arts/Police Study
Deakin University
Similar Profiles
Anne ThisseraAnne Thissera
Personal Care Assistant at Home CaringPersonal Care Assistant at Home Caring
Metali SinglaMetali Singla
Disability Support Worker at Home CaringDisability Support Worker at Home Caring
Anne ThisseraAnne Thissera
Disability Support Worker at Home CaringDisability Support Worker at Home Caring