Siobhann Brown

Key responsibilities

• Manage Customer Accounts and build strong long-term partnerships by understanding their business needs and being a trusted partner.
• Drive sales through being a trusted partner and demonstrating Hilti’s best innovations
• Manage and develop a Sales pipeline through Salesforce to ensuring accurate reporting and forecasting.

Achievements

• Grew my territory in 2024 and 2025 by an average of 12.4%
• Grew and maintained my territories Fleet contract value by 21%

Key responsibilities

• Grow and Increase Net Sale on previous year for our D & E potential customers.

Achievements

• Was a key team member during the formation of a new internal sales team. Resulting in notable improvements in sales for our small business customers.
• Built a strong rapport with my customers and developed some small customers into large potential customers.
• Implemented pricing agreements to benefit the customer and solidify a relationship while still being profitable and maintaining a strong average Net Sales Profit of 14.6%.

Key responsibilities

• Providing excellent and efficient Customer Service to inbound Customers

Achievements

• Winner of 2021 Top Club (Highest Sales)
• Strong achievement in Service to Sales target
• Supported new team members with onboarding and ongoing training.

Key responsibilities

• Retaining & building partnerships with customers within the IC Channel to drive growth.
• Pursuing new Business
• Increase Consumer purchase trends.

Key responsibilities

• Retaining Current Customers with BMW/Alphera Finance by building strong rapport with the customer
• Providing Brokerage service to New & Existing Customers
• Add on sales of Insurance for Finance Contracts

Key responsibilities

• Administration duties for Commercial Credit & Ashton Reid Lawyers
• Preparation, Processing & Issuing of Statement of Claims & Judgements
• Outbound calling Pathology customers in relation to outstanding accounts