Sione Owen Paasi
Collingwood Park,QLD
Summary
Reliable and hardworking Store Manager and leader with almost 8 years in sales, management and progressive leadership roles. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boosting customer satisfaction and mentoring associates to become leaders themselves
Overview
13
13
years of professional experience
1
1
Certification
Work History
Store Manager
ALDI Stores
Yamanto , QLD
01.2021 - Current
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Implemented efficient systems for tracking stock movement.
- Analyzed financial data to identify areas of improvement.
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
- Identified opportunities for cost savings through waste reduction initiatives.
- Trained and mentored associates to teach daily tasks and procedures.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Established store tactics and strategies to achieve operational performance and sales goals.
Assistant Store Manager
ALDI Stores
Springfield , QLD
11.2018 - 01.2021
- Oversee aspects of maintenance, inventory and daily activity management
- Oversee daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business
- Assist customers, answer questions and resolve problems for stellar customer service
- Examine merchandise to correctly price and display products
- Ensuring workplace health and safety is met at all times by training staff on identifying hazards, assessing controlling, recording and reporting risks
Trainee Store Manager
ALDI Stores
01.2016 - 01.2018
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Ensured compliance with all safety regulations throughout the store premises.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Store Assistant
Woolworths
Heritage Park , QLD
01.2015 - 11.2016
- Set up promotional displays to attract customers to specific products or sales events.
- Processed customer payments using cash register and credit card machines.
- Stocked shelves, organized displays, and rotated merchandise for freshness.
- Maintained cleanliness of sales floor and backroom areas.
- Assisted customers in finding desired products throughout the store.
Lab Technician
Holcim
Gold Coast , QLD
01.2015 - 11.2016
- Conducted daily laboratory maintenance, including cleaning and organizing.
- Performed quality control tests on incoming and outgoing materials to ensure safety standards were met.
- Prepared samples for analysis by weighing, filtering, or diluting them as needed.
- Followed strict safety protocols while handling hazardous materials in the laboratory environment.
- Maintained accurate inventory records of all chemicals used in experiments or stored in the lab.
Missionary Volunteer
The Church of Jesus Christ of Latter Day Saints
Laoag , Philippines
12.2012 - 01.2015
- Completed weekly planning and reporting of time management and tasks completed
- Lead monthly trainings for missionaries and church members
- Assisted in organizing church events, such as picnics, fundraisers, and retreats.
- Encouraged congregation members to participate in volunteer opportunities.
- Collaborated with local government officials to secure permits for mission activities.
- Managed travel arrangements for incoming missionaries visiting assigned regions.
- Provided logistical support during international mission trips including transportation, lodging, meals.
- Provided spiritual guidance to local community members.
Lab Technician
Holcim
01.2011 - 10.2012
- Conducted daily laboratory maintenance, including cleaning and organizing.
- Performed quality control tests on incoming and outgoing materials to ensure safety standards were met.
- Controlled quality, measure samples and record keeping
- Autonomy of work in Lab floor
- Used Citrix program to input data for relevant clients
- Reported failed specimens via correct processes.
Education
MBA - Business And Management
Australian Institute of Business
Adelaide, SA12-2025
Year 12 -
St. Francis College
Heritage Park, QLD12.2010
Skills
- Administrative Management
- Team Building and leadership
- Customer service management
- Performance evaluation and monitoring
- Inventory Management
- Hiring, Training and Coaching staff
- Shift Scheduling
- Goal Setting
- Profit and Loss Management
- Market Trend Awareness
- Quality Assurance
References
- Brendan Massey, ALDI, Store Manager, 0411066617
- Timothy Stieler, The Church of Jesus Christ of Latter-day Saints, Pastoral Leader, 0434354630
Accomplishments
- 2018 - Completed Aldi's Future Leaders Program and gained promotion as Assistant Store Manager within 2 years of employment
- 2019 - Completed several Store Manager covers (for 6+weeks) across the region
- 2021 - Took over a 1.6 million-dollar store and exceeded KPI's for the year
- Ranked Top 1 Store all across Southern Queensland Region (65 stores)
- 2022 - Completed Store Manager cover interstate and aided in the training and development of a new Store Manager
- Lead the roll-out of a store expansion; planned and executed logistics and merchandising
- Drove 18% increase in customers and sales; sales increases from 1.8 million dollar per month to 2.6 million dollar per month
- Trained and mentored several leaders within team to become managers themselves
Languages
English
Native/ Bilingual
Tagalog
Native/ Bilingual
Tonga
Native/ Bilingual
Ilokano
Limited
Certification
- First Aid and CPR
- Aldi's Future Leaders Program - 9-month program in the company that prepares and trains future potential leaders and store managers
Timeline
Store Manager
ALDI Stores
01.2021 - Current
Assistant Store Manager
ALDI Stores
11.2018 - 01.2021
Trainee Store Manager
ALDI Stores
01.2016 - 01.2018
Store Assistant
Woolworths
01.2015 - 11.2016
Lab Technician
Holcim
01.2015 - 11.2016
Missionary Volunteer
The Church of Jesus Christ of Latter Day Saints
12.2012 - 01.2015
Lab Technician
Holcim
01.2011 - 10.2012
MBA - Business And Management
Australian Institute of Business
Year 12 -
St. Francis College
- First Aid and CPR
- Aldi's Future Leaders Program - 9-month program in the company that prepares and trains future potential leaders and store managers
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